Rachael Newfield comes to Green Cross from the Carter Holt Harvey group of companies, replacing former chief executive Grant Bai.
Newfield's first role with Carter Holt Harvey was in 2002, and she has also worked for Wedderburn Scales and Colorpak NZ. With University of Auckland qualifications in law and commerce, Newfield's commercial experience covers sales, marketing, supply chain, logistics, strategy and large-scale people leadership.
A statement from Green Cross Health indicates that her role will be to lead the group into its next phase of growth: "She will prioritise implementing the strategic plan with a customer and patient centric view, ensuring our focus is on sustained value and business growth."
Newfield will step into her role as chief executive officer on 29 January 2019.
Bai's involvement with Green Cross Health began in 1995, when the trained pharmacist sold the first independent pharmacy he owned into the now-defunct Amcal brand. He officially joined Green Cross in 2007, moving to head the pharmacy division in 2013. Bai also headed up the medical division from 2015. In 2016, he told NZ Retail magazine that it was through developing pharmacies that he found his path into a corporate role:
“What I found was, we had a medical-type pharmacy that we developed into quite a good retail offer. We then replicated that model into some other businesses and we ended up with a few pharmacies and a few other businesses. I thought, well, I enjoyed creating that customer experience, and what better way to do it on a larger scale than to be involved with what was Pharmacybrands back then.”
After remaining with the company for 11 years, he tendered his resignation in August this year.