An influx of shoplifters has forced Goodbye OUCH Manuka Balm to change the packaging of its product to make it harder to steal, as retailers express their reluctance to sell an easily concealable item.
Each year the New Zealand retail sector loses $1 billion thanks to retail crimes and shoplifters. Now, Retail NZ is putting a call to arms towards to government to help prevent these crimes.
It's tricky ground to tread when it comes to sharing pictures of customers who you believe have stolen something from your shop. Retail NZ General manager of public affairs Greg Harford takes a closer look at the do's and don'ts of this murky area.
Shoplifting is a problem as old as retail trade itself, but many say it has hit record proportions in 2016. We delve into the minds of shoplifters and look for solutions retailers can use to both prevent theft and deal with the aftermath of theft correctly.