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Could retailers make better use of older workers?

  • News
  • July 2, 2015
  • Sarah Dunn
Could retailers make better use of older workers?

PwC’s Golden Age index has this week revealed that New Zealand as a whole is employing more older workers than just about any other country, but the retail industry still skews young. As New Zealand’s population continues to age, retailers may stand to miss out on the customer service and expertise offered by older workers.

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