A recall on a line of dehumidifiers sold in 2013 has been re-released to capture consumers who may be pulling them out of storage in response to recent bad weather. It was discovered in August 2014 that the capacitor in Nouveau 16L electronic dehumidifiers can overheat and pose a fire risk.
Baby products chain Baby City has had nine charges laid against it under the Fair Trading Act by the Commerce Commission over potentially unsafe cots. If it is found to be guilty of breaching the Act, it can be fined up to $600,000 for each breach.
There’s a scene in the movie Fight Club where the protagonist explains how product recalls work at his automobile company. Like the film, the strategy is simple and cynical, but does it reflect reality? What are a retailer’s responsibilities around recalls? We investigated.