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2016: The year of the customer

  • Opinion
  • February 5, 2016
  • Mark Johnston
2016: The year of the customer

Retail NZ's chief executive, Mark Johnston, shares his thoughts about what will be important for retailers in 2016 and introduces the opening keynote speaker at this month's shop.kiwi event.

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Retail NZ chief executive Mark Johnston steps down

  • Who's Where
  • February 3, 2016
  • Sarah Dunn
Retail NZ chief executive Mark Johnston steps down

Mark Johnston is to leave Retail NZ for a position as director of international business at Weltec / Whitireia New Zealand. He will remain with the trade association until the beginning of March.

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Customers’ energy drives Top Shop winners for the Lower North Island

  • News
  • August 14, 2015
  • Sarah Dunn
Customers’ energy drives Top Shop winners for the Lower North Island

It’s customer enthusiasm that drives Flight Centre Chews Lane, winner of Retail NZ’s Top Shop awards for the Lower North Island. The awards were held last night in Wellington.

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Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

 
topics
Regional rollercoaster
What does retail look like in 2019 for ...
Concept to closet
Business coverage of New Zealand Fashion Week.
Town centres
A positive retail environment over the past 12 ...
Amazon Arrival
Keeping up with all things Amazon as it ...
The Retail Yearbook 2017
As we battle our way through the busiest ...
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
The future is bright
We spoke with four retailers in their twenties ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
How to open a store
Sarah Dunn considers what it would take to ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
Sisterhood
Women in retail help one another. We spoke ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...
 

The Warehouse's Stephen Tindall is more influential than the Prime Minister

  • Who's Where
  • June 4, 2015
  • Sarah Dunn
The Warehouse's Stephen Tindall is more influential than the Prime Minister

The Warehouse Group founder Stephen Tindall has topped Metro magazine’s list of the 50 most influential Aucklanders – ahead of Prime Minister John Key and international pop star Lorde.

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Retail NZ's Mark Johnston talks change

  • News
  • May 19, 2015
  • Jessy Edwards
Retail NZ's Mark Johnston talks change

In the final instalment from the series by Jessy Edwards, The Innovators, Retail NZ's chief executive Mark Johnston gazes into his crystal ball to predict the future in a retail environment marked by constant and rapid change.

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