Point of sale systems are the brain of a retail store. Sarah Dunn looks at how the right system could support her imaginary retail proposition, Scribble Kitty - a comic shop and cat cafe hybrid. This article is one of a series exploring the practical realities of opening a SME retail business.
It’s no secret that cloud is a pretty handy tool in day to day life, and in business. But it doesn’t seem to reap its full benefits when it is applied to the retail industry. Franchisees and retailers are understandably apprehensive to adopt new processes and get rid of the paper trail. But what they don’t realise is that cloud technology integration can enhance customer experience and create added loyalty to their brand. So how can it be used to optimise retail?