Nine ways to turn shoppers into buyers this holiday season

  • Opinion
  • November 1, 2016
  • Francesca Nicasio
Nine ways to turn shoppers into buyers this holiday season

Christmas is just around the corner, which calls for some attention to be paid to selling tactics. Vend's retail expert Francesca Nicasio offers some tips on how to make sure shoppers are spending their dollars within your store.

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'Tis the season for selling more - tops tips on how to deal with Christmas

  • Opinion
  • October 14, 2016
  • Fiona Kerr
'Tis the season for selling more - tops tips on how to deal with Christmas

Did you know there's only ten Fridays left until Christmas? In other words - if you're not prepared for it now, there's no hope. If you didn't nail it this year, general manager at Hotfoot Fiona Kerr shares some tips on how to prepare yourself for Christmas next year.

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Five proven tips for dealing with difficult customers

  • Opinion
  • December 17, 2015
  • Francesca Nicasio
Five proven tips for dealing with difficult customers

With the holiday season in full swing, retailers are likely seeing an uptake in foot traffic and sales, as shoppers purchase presents, party materials, decorations, and the like. And while this is certainly great news for merchants, the holiday rush also has its downsides. Vend's retail expert Francesca Nicasio explains how to deal with the more challenging customers.

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Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

Concept to closet
Business coverage of New Zealand Fashion Week.
Regional rollercoaster
What does retail look like in 2019 for ...
Town centres
A positive retail environment over the past 12 ...
Amazon Arrival
Keeping up with all things Amazon as it ...
The Retail Yearbook 2017
As we battle our way through the busiest ...
The future is bright
We spoke with four retailers in their twenties ...
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
How to open a store
Sarah Dunn considers what it would take to ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
Women in retail help one another. We spoke ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...

US and UK retailers brace for Black Friday

  • News
  • November 26, 2015
  • Sarah Dunn
US and UK retailers brace for Black Friday
Image credit: The Times

Stampedes. Stabbings. Pepper spray used as a weapon. Children hospitalised after being trampled. Shoppers stepping over people in the throes of a heart attack. Gunfights at dawn in the parking lot. Retailers in the US and UK could be forgiven for a few nerves ahead of Black Friday on November 27.

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Where and what Kiwi customers are buying this Christmas

  • News
  • November 23, 2015
  • Elly Strang
Where and what Kiwi customers are buying this Christmas
Illustration by Eddie Monotone.

With five weeks until Christmas, the next few weeks will be crunch time for shoppers. Lucky for retailers, a survey has compiled Kiwi shopping habits for these holidays and the spending forecast is looking good. Plus – we compiled a few retailers’ cool present picks, as well as our own.

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