Technology is rapidly changing the retail industry as a whole. Jessy Edwards speaks with established companies and nimble up-and-comers who see opportunities amidst the chaos, and looks into what the future might hold. Hell Pizza general manager Ben Cumming spoke about how not to manage a franchise.
Two more major fast food chains in New Zealand have followed Restaurant Brands’ lead in abandoning zero hour contracts for employees. Takeaway retailers have been under pressure from Unite Union, whose national director said last week if Restaurant Brands could stop the contracts, so could McDonald’s, BK and Wendy’s.