Influential causes of retail failure

  • News
  • May 25, 2017
  • The Register team
Influential causes of retail failure

Stories about retailers shutting down or selling are becoming increasingly more common in the news. So, what are the primary causes of retail failure?

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Dick Smith’s regional stores struggle to be filled

  • Property
  • November 10, 2016
  • Elly Strang
Dick Smith’s regional stores struggle to be filled

Out of the 62 stores that remained when Dick Smith shut down earlier this year, just over a dozen have been re-leased to new tenants. Colliers national director of retail Leroy Wolland said there's a lack of demand for Dick Smith's former stores in smaller towns such as Levin, Gisborne, Richmond and Wanganui.

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What caused the demise of Wild Pair, Dick Smith and Pumpkin Patch? A post-mortem analysis

  • News
  • November 3, 2016
  • Elly Strang
What caused the demise of Wild Pair, Dick Smith and Pumpkin Patch? A post-mortem analysis

If there’s anything to take away from the last year in the retail sector, it’s that it’s a tough market out there. There has been a string of high-profile foldings within the sector, including Wild Pair and Dick Smith. The latest to go under is embattled childrenswear retailer Pumpkin Patch. We chat to retail analyst Chris Wilkinson to dissect what lessons can be learnt from these high-profile closures.

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Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

Concept to closet
Business coverage of New Zealand Fashion Week.
Regional rollercoaster
What does retail look like in 2019 for ...
Town centres
A positive retail environment over the past 12 ...
Amazon Arrival
Keeping up with all things Amazon as it ...
The Retail Yearbook 2017
As we battle our way through the busiest ...
The future is bright
We spoke with four retailers in their twenties ...
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
How to open a store
Sarah Dunn considers what it would take to ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
Women in retail help one another. We spoke ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...

Dick Smith's new owner's marketing tactics are killing me

  • Opinion
  • May 18, 2016
  • Roanne Parker
Dick Smith's new owner's marketing tactics are killing me

When's owner took over Dick Smith's online site last month, he said he would invest to rebuild consumer trust and make Dick Smith's online offer "better than ever". Marketing expert Roanne Parker takes a close look at Dick Smith's e-newsletters since then and finds it's an example of worst practice digital marketing.

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Dick Smith’s online arm resurrected with below-RRP pricing model

  • News
  • May 5, 2016
  • Elly Strang
Dick Smith’s online arm resurrected with below-RRP pricing model

Dick Smith’s relaunched website has appeared a month earlier than expected, boasting prices far below the recommended retail price. Its owner,, is slashing prices and entice customers with a discount-driven model. But will consumers take to it after so much damage has been done?

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