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Resilience as a key part of business

  • Opinion
  • May 3, 2018
  • Sarah Pearce
Resilience as a key part of business

Resilience is a skill, says Sarah Pearce - and one business leaders and anyone else can draw plenty of examples from in order to achieve their own success.

What is resilience? It’s the ability to bounce back from tough situations; both mentally and physically. It's the ability to endure. It does not mean that you don’t feel the intensity of the situation, instead imagine resilience as the speed that someone returns to their relaxed state. Pretty much, it's your ability to keep pushing through when times are tough.

Resilience is a skill. We aren't born with it but we can develop and strengthen it through deliverable focus on specific habits. Here are some tips to help you on your way.

Surround yourself with the right people – Resilient people understand the value of keeping good company. They steer away from those who might drain them, and spend time instead with positive people who provide solid support and a wider network of resources.

While his career can be criticized for many reasons, the manner in which Walt Disney built his team is admirable. He surrounded himself with family, friends and other top animators. These were the people he knew would help elevate his dream to success. The depth of their relationships is so well-known that this team is referred to as Walt’s “Nine Old Men.”

Know thyself - When we feel burnt out and stressed, it is difficult to accomplish anything , let alone remain resilient in the face of adversity. A key characteristic of resilient people is their self-awareness. This means knowing when they need time for self-care or nourishment for their emotional needs. It also means knowing their personal boundaries and limits, as well as knowing how to solve them.

Former President Barack Obama did something no other presidential hopeful did during his 2008 campaign. He knew he needed to bolster the younger demographic, but he wasn’t in tune with social media on a level that was required. He called on his friend Chris Hughes, a Facebook co-founder, to manage it instead. Through knowing and outsourcing his weakness, Obama outshone the competition.

Be adaptable - The ability to adapt is going to become more and more important. The rate at which technology is currently changing the world is unprecedented. The ability to adapt has been a constant in evolutionary terms, but instead of a slow and gradual process, today it must happen quickly in order to stay competitive and relevant.

Kodak is a great example. They went through many prosperous years as a provider of high-end film, but then the rest of the world went digital and Kodak failed to keep up. They eventually faded into obsolescence. Today, Kodak has adapted by announcing a cryptocurrency product, doubling the value of its shares practically overnight.

Keep a positive mindset – Positivity also provides the fuel to keep trying for success, even when the odds are not great. When Emily Blunt started acting, as a 14-year-old, she had a major stutter. She used to struggle just to sit and talk with someone, never mind performing on the big screen. She didn’t let that get in the way though. She stayed upbeat and soon discovered that when she tried faking accents or changing her voice for auditions, her stutter lessened. Today, she’s a Golden Globe nominated actress.

Be persistent – There’s a big difference between persistence and patience. Patience is passively waiting for things to happen, persistence is actively pushing towards your goal while waiting for better circumstances. In business this makes all the difference!

J.K. Rowling is a prime example. Despite the fact that her first Harry Potter novel received tons of rejections, she refused to give up. Before it was published, she couldn’t afford a computer or even to pay for photocopying, so she manually typed the hundreds of copies that were sent out. Rowling’s dogged persistence eventually paid off, making her one of the richest women in the world, and also one of the most charitable.

Communicate – Shutting down and holding stress internally is not good for you. Find a sounding board! Having someone to confide in is important. Just speaking about your situation out loud helps put your issues into perspective. And once you can put the problem into words, then you can talk about how to solve it.

In business and everything else in life, your resilience will be tested often. Like any other skill, the more practice you have, the better you become. While nobody wishes for hard times, there is simply no way to avoid them completely. So when this happens, take a deep breath and commit to progress and triumph, one day at a time.

As Henry Ford said, “When everything seems to be going against you, remember that the  airplane takes off against the wind, not with it.”

 Sarah Pearce is a professional speaker, business coach, social strategist and author of Online Reputation: Your Most Valuable Asset in a Digital Age. 

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The Retail Hotlist: Blackbird Goods is 'Best provincial retailer'

  • News
  • August 15, 2018
  • Sarah Dunn
The Retail Hotlist: Blackbird Goods is 'Best provincial retailer'

Back in June, we celebrated retail's best and brightest with NZ Retail and The Register's first-ever awards: The Retail Hotlist. We've been sharing the stories behind the winners for a couple of months now. Read on for the last installment in the series: Blackbirds Goods of Napier, who won 'Best provincial retailer.'

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Cocavo expands 4,000 stores further into the US

  • News
  • August 14, 2018
  • Courtney Devereux
Cocavo expands 4,000 stores further into the US

Whangarei founded company Cocavo has recently extended into over 4,000 Walmart stores in the US. We spoke to CEO of Cocavo, Chris Nathan, about what it takes to roll out the humble New Zealand product further into international markets.

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The Retail Hotlist: 'Retail visionary' goes to GoodFor's James Denton

  • News
  • August 14, 2018
  • Sarah Dunn
The Retail Hotlist: 'Retail visionary' goes to GoodFor's James Denton

We've been sharing the stories behind each winner of our awards programme, The Retail Hotlist. We're nearly at the end of the list - but first, read how James Denton from packageless grocery start-up GoodFor was named 'Retail visionary'.

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Menulog introduces people's choice to online restaurant awards

  • News
  • August 13, 2018
Menulog introduces people's choice to online restaurant awards

Technology has aimed to add convenience to all parts of life, food delivery included. As our nation's love for dining out and ordering in has meant food delivery providers have had to keep up with increasing demand. Menulog, for example, has included a new people’s choice vote in its winter Restaurant Awards.

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The Retail Hotlist: Cecilia Robinson is 'Most influential in retail'

  • News
  • August 13, 2018
  • Sarah Dunn
The Retail Hotlist: Cecilia Robinson is 'Most influential in retail'

The Retail Hotlist is The Register and NZ Retail's awards programme. Following the launch in June, we're now sharing the stories behind our winners. This time, Cecilia Robinson, winner of 'Most influential in retail', talks My Food Bag, future predictions and management.

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Vote and win: Vote for our cover in the People’s Choice awards

  • News
  • August 10, 2018
  • The Register team
Vote and win: Vote for our cover in the People’s Choice awards

The NZ Retail and The Register team is excited to announce that we’re one of 12 finalists to win the Magshop People’s Choice Awards for the best magazine cover of 2018. We need your help to get to the finish line, but your support won’t go unrewarded: there’s a prize pool for voters totalling more than $3,300.

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