October in retail: Rising crime levels are concerning

  • Opinion
  • October 5, 2016
  • Scott Fisher
October in retail: Rising crime levels are concerning

Welcome to October. Some of us will be looking forward to the Labour Day holiday on Monday 24 October, but for others it will be just another day at the office. Whichever applies to you, I hope it’s a good day. Check out this month’s Talking Shop for information about entitlements that apply to all staff who will be working on this public holiday. We also explain about employing extra staff on fixed term contracts to cope with busy periods such as Christmas.

I have been concerned about what we have been hearing from our members about shop theft.  While it is not new, the frequency of incidents and the brazen nature of the theft is increasing. Members are also telling us that there seems to be an increase in violence during these incidents. We know that many shop thieves are amateur opportunists, but we also hear that they are increasingly organised, with many gangs stealing to order. Some even purchase some items from a store, ‘topping up’ their basket with a few items that they don’t pay for. To a retailer, this loss adds up very quickly. Ultimately, it costs the New Zealand economy around $1.3 billion each year – going straight into the pockets of criminals! That’s why we are actively working with retailers and the Police to address the problem. You can read more about this in Talking Shop.

Last month we reported on the changes to the Shop Trading Hours Act, around trading on Easter Sunday. While it is not a perfect solution, overall, the Bill is likely to create further opportunities for retailers to serve their customers.  We know that not all retailers will want to open on Easter Sunday, and in some places, it is likely that most will not. However, with local elections coming up, we have surveyed every Council candidate in the country, to gauge their level of support ahead of the election.  You may have seen the results picked up by the media in your region.  You can see the full survey results by region here.

Where an area is in demand for shops to be open on Easter Sunday, we would like to see councils adopt the policy which allows retailers a choice. Retail NZ is in favour of the ultimate decision to open or not in the hands of the retailers.

With Guy Fawkes Day coming up early next month, we want to give retailers dealing in fireworks a reminder on the rules for selling them. You can only sell or display fireworks to people aged 18 and over, for four days prior to and including Guy Fawkes Day. We have more guidelines on the rules in this month’s Talking Shop.

On the business partner front we’re delighted to bring on new partners with iPayroll, RISQ, SealedAir and PayStation recently joining. click here to see all our partners.

Our partnership with Spark has recently ended and we’d like to acknowledge their longstanding and much appreciated support and partnership. There will be no impact to our members. Any currently receiving benefits will continue to receive these until the time they choose to migrate onto new plans that aren’t compatible with the offers / benefits.

We are currently assessing other telecommunication options so will keep you posted.

This column was republished from Retail NZ's blog

​ ​

This is a community discussion forum. Comment is free but please respect our rules:

  1. Don’t be abusive or use sweary type words
  2. Don’t break the law: libel, slander and defamatory comments are forbidden
  3. Don’t resort to name-calling, mean-spiritedness, or slagging off
  4. Don’t pretend to be someone else.

If we find you doing these things, your comments will be edited without recourse and you may be asked to go away and reconsider your actions.
We respect the right to free speech and anonymous comments. Don’t abuse the privilege.


Global recognition for instore innovation

  • Design
  • June 20, 2019
  • Courtney Devereux
Global recognition for instore innovation

The Global Innovation Awards (GIA) program was created by the IHA and International Home + Housewares Show to foster innovation and excellence in home and housewares retailing throughout the world. This year saw 30 national winners from 29 countries. The competition is structured on a two-tier level, evaluating national and global retailers across the following metrics: Overall mission statement, vision and strategy, store design and layout, visual merchandising, displays and window displays, marketing, advertising and promotions, customer service and staff training, innovation.

Read more

Trends analysed at Chicago's International Home + Housewares Show

Each new year for retailers is another question mark in guessing what to present to consumers. Luckily in the world of retail, trade shows can ...


Shoptalk 2019: The city of lights delivers

Juanita Neville-Te Rito shares a sprinkle of retail magic from Las Vegas retail conference Shoptalk.


Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

Regional rollercoaster
What does retail look like in 2019 for ...
Concept to closet
Business coverage of New Zealand Fashion Week.
Town centres
A positive retail environment over the past 12 ...
Amazon Arrival
Keeping up with all things Amazon as it ...
The Retail Yearbook 2017
As we battle our way through the busiest ...
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
The future is bright
We spoke with four retailers in their twenties ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
How to open a store
Sarah Dunn considers what it would take to ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
Women in retail help one another. We spoke ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...

Consumer confidence falls again, but still optimistic

  • News
  • June 20, 2019
  • Radio New Zealand
Consumer confidence falls again, but still optimistic

Consumers remain downbeat about the future of the economy, but are more upbeat about their own financial situations.

Read more

Automation will help retailers focus on customers

  • News
  • June 19, 2019
  • The Register team
Automation will help retailers focus on customers

More than 100 retailers have gathered at Freedom Furniture’s new Newmarket flagship to consider what the upcoming wave of automation technology offers for the industry. Speakers included Pier Smulders from Alibaba Group and Soul Machines’ Hilary O’Connor.

Read more

A guide to the four favourite business f***-ups I've made

  • Opinion
  • June 18, 2019
  • Wendy Thompson
A guide to the four favourite business f***-ups I've made

Wendy Thompson is the founder and CEO of the successful social media marketing agency Socialites, and has 16 years digital marketing experience in some of New Zealand's top advertising agencies. However. that doesn't mean she hasn't made her fair share of mistakes in her career. Here, in her typically colourful way, she shares four mistakes she's learnt from all her years in business – and the important lessons she learnt from them.

Read more
Next page
Results for
About us.

The Register provides essential industry news and intelligence, updated daily. And the digital newsletter delivers the latest news to your inbox twice a week — for free!

©2009–2015 Tangible Media. All rights reserved.
Use of this site constitutes acceptance of our Privacy policy.

The Register

Content marketing/advertising? Email or call 022 639 3004

View Media Kit