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Editor's view: The Register team signs off for Christmas

  • Opinion
  • December 18, 2015
  • Sarah Dunn
Editor's view: The Register team signs off for Christmas

We’ll take a break from today until early January and won’t be posting current events stories during this time. However, we’ll keep you entertained over the Christmas break with stories from our Retail Yearbook series. Prominent retailers have shared their favourite moments from 2015 and in many cases, have had a go at predicting what 2016 will bring.

To kick it off, I thought I’d provide a few extra Q&As of my own.

Biggest whoopsie: From Hitler lingerie, disappearing websites, secrecy around garment manufacturing practices and the disaster that was ‘New Zealand’s Biggest Retail Sale’ at Harvey Norman, there was as much chaos as you’d expect from an industry as complicated and challenging as retail. We know retailers work hard to remain competitive in a difficult market – well done to everyone who made a bold play and watched their business benefit, and for those who didn’t have such a good outcome, well, there’s always next year.

Retail hero of the year: Time Out bookstore, which created a wonderful display of highly-regarded banned books in response to the censorship of Ted Dawe’s Into the River. Staff got around rules prohibiting the sale or display of Into the River by putting it in a paper bag. The display quietly but firmly underlined the futility of banning books, and showed that retailers can be activists too.

Most-read story: By a country mile, it’s ‘Ethical clothing companies revealed: Just Jeans, Valley Girl, Glassons and other retailers fail test’. This story really struck a chord with readers – there seems to be an enormous consumer appetite for anything to do with sustainability, and ethical accountability. As a result of publicity arising from this article and others, Glassons opened up about its supply chain for the first time.

Least-read story: I think it’s safe to say Bayfair mall’s 3D holocube dove failed to impress our readers. Bayfair tried to do something digital and exciting, but instead, they did the dove.

Best stories which flew under the radar:

  • The Swipe HQ saga came to our attention just as every retailer’s store went berzerk with Christmas sales. Despite the unfortunate timing, this complicated mess has affected a lot of small and market-based retailers and the story is full of unusual twists.
  • We called Zara’s arrival in New Zealand before it was announced, and while we weren’t the only ones in the know, nobody else followed up those rumours as comprehensively as we did. #humblebrag
  • Web security breaches can be very costly and are, objectively, no laughing matter, but I Love Ugly’s hacked website caused quite a stir at The Register when I innocently opened it up one morning. A swift Photoshop job made the image that replaced the fashion label’s website safe for less liberal workplaces.
  • The July incident in which transgender woman Mary Haddock-Staniland was confronted in the changing rooms at a retail store was disgraceful. We asked what improvements in the retail industry might help reduce disrespectful behaviour from staff, and her answers were very constructive.
  • While they lack the impact of a big overseas retailer’s arrival, the ongoing stories of Shanton and Wild Pair are also very relevant to the Kiwi retail scene. Postie+’s return also seemed to elicit less of a reaction than we might have expected.
  • I loved visiting Tea Total’s new flagship in Mairangi Bay. It’s a great example of one person’s ideal retail store – founder Anna Salek always wanted a store, so when her wholesale business finally had the scale to support one, she went ahead and implemented decades’ worth of creative retail ideas.

Tallest order: Speaking purely as a shopper, I really, really want Uniqlo to come to New Zealand. The Japanese super-retailer nails stylish, high-quality basics in a way that no other affordable clothing label is doing right now. New Zealand’s own AS Colour hits many of the same design notes, but it lacks the scale to replicate Uniqlo’s broad product offering or those covetable designer collabs, and while merino goods are very accessible in the New Zealand market, nobody seems to be doing entry-level cashmere here yet. Uniqlo + Lemaire collection, get in my closet.

Quote of the year: Optometrist Nick Whittingham took to the stage when the store he runs with business partner Tania Richards, Specsavers Gisborne, won the Overall National Supreme Award in this year’s Top Shop. He gave a heartfelt, emotional speech and finished with these words:

“I used to think that retail was easy, just treat people how you’d like to be treated yourself. That’s not good enough now. We all do more than that.”

​ ​

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Outgoing Spark CEO Simon Moutter talks transformation, diversity and leaving a legacy beyond just metrics

  • News
  • July 11, 2019
  • Elly Strang
Outgoing Spark CEO Simon Moutter talks transformation, diversity and leaving a legacy beyond just metrics

Simon Moutter has just wrapped up a seven-year tenure at telecommunications company Spark. Under his rein, the changes the company has gone through are nothing short of radical, from its name (Telecom to Spark), to its operating model (traditional to agile), to its culture (publicly called out to inclusive) to its structure (one monopoly brand to many). Here, Moutter has a candid chat about his journey as CEO, the company's push to be a more diverse and inclusive workplace and how one of his biggest lessons learned was he couldn’t solve a cultural issue with processes and strategy.

Read more
 
 

Sephora on Queen Street announced for July opening

  • News
  • July 11, 2019
  • Courtney Devereux
Sephora on Queen Street announced for July opening

Three years after launching online into New Zealand in 2016, French beauty chain Sephora is ready to commit to bricks and mortar. Now, the beauty store is set to open its three level flagship on Queen Street come July 20.

Read more
 
 

Kiwi manufacturing cements itself on home shores with latest acquisition

  • News
  • July 11, 2019
  • Courtney Devereux
Kiwi manufacturing cements itself on home shores with latest acquisition

New Zealand based manufacturing has seen success as Cactus Outdoor, a Kiwi owned manufacturing brand, has acquired Albion Clothing Limited. The two manufacture companies will combine to create some of the most used and robust clothing supplied in New Zealand.

Read more
 

Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

 
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New Zealand’s first Lego store announced

  • News
  • July 10, 2019
  • The Register team
New Zealand’s first Lego store announced

New Zealand has many stores which stock Lego, but it’s now been announced that New Zealand’s first Lego certified store will open in Auckland later this year.

Read more
 
 

Christchurch curtain retailer Millers Home clocks up 95 years in business

  • News
  • July 10, 2019
  • Sarah Dunn
Christchurch curtain retailer Millers Home clocks up 95 years in business

Family-owned and operated Christchurch retailer Millers Home has been providing curtains, blinds and accessories to South Island customers since 1924. We asked Jill Miller what their secret is.

Read more
 

Pre to re-loved: Little Outfitters takes big steps towards a circular approach

  • News
  • July 9, 2019
  • Courtney Devereux
Pre to re-loved: Little Outfitters takes big steps towards a circular approach

It’s not news that consumers are becoming more conscious in the way they shop. Second hand market places are having a moment as people opt out of fast fashion more and more. Now, Little Outfitters, the latest pre-loved marketplace has launched to target the fastest fashion users of all; growing children.

Read more
 
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