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Christmas casuals: A guide to looking after your seasonal staff

  • News
  • December 18, 2019
  • Makayla Wallace-Tidd
Christmas casuals: A guide to looking after your seasonal staff

Christmas for retailers is a hectic time of year. Retail staff are often run off of their feet, but you can ease some of the pressure by hiring Christmas casual staff. Here’s how to make them feel welcome.

Christmas casual staff means more hands on deck, which often results in a better customer experience, tidier stores and more sales. 

While they are incredibly helpful, seasonal workers often need to be trained as, for many, it’s their first job. This can be equally as daunting for the employee and the employer – your store may be their point of entry into a lifelong career.

Here’s our top tips for looking after your Christmas casual staff this year.

Patience

Having patience with your new staff members is essential. They are still learning an entirely new role so there will be mistakes made. Being polite and offering help when you can see them struggling is key to building a good relationship with your employee.

Be inclusive

There is nothing worse than being left out. Most Christmas casual staff join the team in November so it’s a bit quieter when they are in training. This means they are going to be a part of the team when the Christmas celebrations start. Be sure to include your new casual staff into these activities too so they feel important and truly a part of the team.

Positive reinforcement 

To ultimately feel accepted as a part of the workplace, positive reinforcement plays a big part. Letting your staff know when they are doing well, what aspects of their performance you really enjoy, or anything else that makes you happy to have them onboard. Positively reinforcing your staff has shown to have great benefits for your business and your staff.

The ultimate way to make your seasonal staff worthwhile is to ensure that they feel safe, comfortable and valued. This way they will feel good about working for you and you’ll reap the benefits of their hard work in sales and customer satisfaction.

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Picking up the scraps: The companies leading waste minimisation

  • Design
  • January 23, 2020
  • Findlay Buchanan
Picking up the scraps: The companies leading waste minimisation

In New Zealand, we discard 15.5 million tonnes of waste each year, an absurd amount for a small, agrarian, country at the bottom of the earth. Partly, the problem lies in our recycling systems – only a meager 28 percent of it is recycled. But, new radical solutions are being developed, we’ve already transformed water bottles into asphalt, plastic bags into clothes, and roofing into pavements. Plus, a company in the states, Joachim’s firm, plans to build a 53-story tower made with the waste, a vision for tall buildings and skyscrapers that could be made of plastic.

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2020 vision: What 2020 means for Dargaville retailers

  • News
  • January 22, 2020
  • Rachel Helyer Donaldson
2020 vision: What 2020 means for Dargaville retailers

In the final installation of our series looking at retail in seven New Zealand regions, we're examining Dargaville.

Read more
 
 

Container Door fined $54,000 over non-compliant bicycles

  • News
  • January 21, 2020
  • The Register team
Container Door fined $54,000 over non-compliant bicycles

Ecommerce retailer Container Door has fallen afoul of the Commerce Commission after supplying pedal bicycles which did not meet mandatory product safety standards.

Read more
 

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2020 vision: How Cambridge retail will perform this year

  • News
  • January 21, 2020
  • Rachel Helyer Donaldson
2020 vision: How Cambridge retail will perform this year

As part of a series looking at seven regional centres to consider what regional retail looks like this year, we're considering Cambridge.

Read more
 
 

Steve Mills becomes Countdown's new GM of Merchandise

  • Who's Where
  • January 21, 2020
  • Makayla Wallace-Tidd
Steve Mills becomes Countdown's new GM of Merchandise

Countdown has announced Steve Mills as the new general manager of merchandise.

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Larger retailers to discuss key issues in Retail NZ’s new group

  • News
  • January 20, 2020
  • The Register team
Larger retailers to discuss key issues in Retail NZ’s new group

Retail NZ is launching a new Leading Retailers’ Group for large and significant retailers. With its first meeting to be held in late February, the group will provide a safe outlet for senior retailers to discuss issues affecting the sector.

Read more
 
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