Congratulations! You made it through another year in retail. Compared with last year’s barrage of launches from overseas retailers, 2018 was steady, but meta-trends like experiential retail, environmental responsibility and customer-centricity have meant the pressure for local businesses to evolve remains strong. Our team reflected on the year that’s been to create this yearbook.
Retail industry trend of 2018
Winner: Abandoning single-use plastics
Many of New Zealand’s biggest retailers have been working hard to meet our country’s ‘clean green image’ by abolishing single-use plastics from their stores. The Government’s move to ban all plastic bags by 2019 only spurred on existing industry action by those such as Countdown, Pak’n Save, Farro Fresh and Mitre 10.
Runner up: Living wage movements
Most hyped arrival
Winner: Krispy Kreme
The opening night of the Olympics came second only to the opening night of New Zealand’s first Krispy Kreme. Its Auckland flagship in Manukau saw lines around the corner for weeks following the grand opening, as many shoppers put aside time to welcome the new dessert house to our shores. Now available in BP petrol stations and on Uber Eats, the American doughnut chain has quickly become a staple.
Runner up: Amazon Australia
Prepare yourself for the industry new year with the Retail Leaders Forum, find out more at www.retailleaders.co.au