Poscom makes software easy

  • In Association with Poscom
  • December 5, 2017
Poscom makes software easy

Finding the right software systems for a retail business can be time-consuming and expensive. Poscom delivers top market, up-to-date software and training to help retailers get the most out of their electronic systems.

With over 200 years of combined experience and a client base of around 20,000, Poscom’s national focus allows it to analyse what retailers need and in turn, tailor its distribution model to fit all businesses’ software requirements.

The total cost of ownership (TCO) for software can be overlooked by retailers who are uneducated about other brands that are available to them. Dean White, speaking on behalf of Poscom, says retailers need to consider this cost over the long term.

“Often retailers can get better functionality for less money. If it’s a capital or an operational expenditure - what is the total cost over 2-7 years of running it, some software doesn’t need to be updated all the time. You can end up spending several times as much as you would have had you considered other options.”

“Poscom tries to offer the right product to its clients, with better efficiencies specific to the client's industry. Many businesses determine their POS decision based on a monthly price, but they don’t always consider functionality or how that component will communicate with another.”

"Software should really be selected based on business ambition too - where the customer asks am I serious about this business? i.e. short-term or long-term. Knowing the answer to this will determine if cloud or an onsite installation would be best as the TCO will typically be quite different."

“Long-term businesses should consider the advantages of an onsite or cloud-hosted system rather than a ‘software as a service’ (SAAS) cloud offering"

Many things can affect which software system will benefit a retailer the most. Poscom, which has branches around New Zealand, offers instore assessments to properly distinguish what would be best for your store, as well as supplying updates to technology that can help battle against fraud and hacking of an outdated system.

“One of the big questions we ask is how many products are they looking to sell,” White says. “Because we don’t want to crack a nut with a sledgehammer, so to speak. A much simpler system can often do the job for a merchant with around 300 products. Whereas bigger stores will typically require a bigger system and a lot more management around such systems.”

Poscom installs systems for its clients which can take anywhere from a day onwards depending on the scope and/or the functional requirements. Although Poscom can integrate with almost any pre-set software, White says there is more of an advantage when delivering a solution through one entire system rather than mixing two or more providers.

"Eftpos systems are good example of this" says White, "our broadest range of terminals is the Ingenico Fleet - where all but one model can integrate with most systems, and they are seamlessly and efficiently; without sacrificing on redundancy should the POS not work - the Eftpos can work independently."

Poscom’s industry knowledge comes from being on the ground with the retailers it supplies. White says regular contact means the software provider can base what it stocks on market trends and what retailers are requesting.

“We’re not dedicated to any particular brand over time. So, we are frequently assessing the market and we are frequently being contacted by distributors to assess their product. Because we’re on the ground we’re always working with merchants and retailers to understand what their requirements are, and as those requirements move and shift, we’re very sensitive to it and we can tell our distributors to listen to that feedback.”

White says that not only does Poscom supply new software to retailers, it also offers training at location for updates as well as workshops for new staff and those looking to learn more about their systems.

“We realised that there isn’t anywhere in New Zealand where you can go to get training about POS, stock control, purchasing, loyalty and memberships, so it just makes sense."

Using Poscom as a solutions provider allows retailers to gain the most knowledge and efficiency out of the software that is important to the functionality of their business.

To find out more about Poscom's services visit:

This is a community discussion forum. Comment is free but please respect our rules:

  1. Don’t be abusive or use sweary type words
  2. Don’t break the law: libel, slander and defamatory comments are forbidden
  3. Don’t resort to name-calling, mean-spiritedness, or slagging off
  4. Don’t pretend to be someone else.

If we find you doing these things, your comments will be edited without recourse and you may be asked to go away and reconsider your actions.
We respect the right to free speech and anonymous comments. Don’t abuse the privilege.


Gem Retail Hotlist: Barkers innovates the in-store experience

  • Design
  • November 21, 2019
  • Catherine Murray
Gem Retail Hotlist: Barkers innovates the in-store experience

Barkers won the 'Hottest in-store experience' award at the 2019 Gem Retail Hotlist. We've investigated what made them stand out.

Read more

Gem Retail Hotlist: Nothing nutty about Pic's Peanut Butter World

  • Design
  • November 21, 2019
  • Sarah Dunn
Gem Retail Hotlist: Nothing nutty about Pic's Peanut Butter World

Pic's Peanut Butter World was the winner of the 'Hottest fit-out' award at the Gem Retail Hotlist this year. We found out more about its fabulous fit-out.

Read more

How do Kiwis do their Christmas shopping at Mighty Ape?

  • News
  • November 20, 2019
How do Kiwis do their Christmas shopping at Mighty Ape?

New Zealand e-tailer Mighty Ape surveyed 2,962 Kiwi shoppers post-Christmas last year. Among its findings are that Black Friday is officially bigger than Boxing Day among its audience, with almost four times as many products were sold on Black Friday compared to Boxing Day 2018. Cyber Monday, the online-only sale that falls on the Monday following Black Friday, has also proven to be popular with Kiwis. It now also outsells Boxing Day at Mighty Ape.​ ​It's presented further findings in a clever infographic.

Read more

Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

Concept to closet
Business coverage of New Zealand Fashion Week.
Regional rollercoaster
What does retail look like in 2019 for ...
Town centres
A positive retail environment over the past 12 ...
Amazon Arrival
Keeping up with all things Amazon as it ...
The Retail Yearbook 2017
As we battle our way through the busiest ...
The future is bright
We spoke with four retailers in their twenties ...
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
How to open a store
Sarah Dunn considers what it would take to ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
Women in retail help one another. We spoke ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...

Introducing New World's 2019 Christmas ad

  • News
  • November 19, 2019
  • StopPress Team
Introducing New World's 2019 Christmas ad

New World and Colenso BBDO have unveiled this year’s Christmas ad, showing the generous Kiwi tradition of inviting every available Tom, Dick and Harry to Christmas lunch, resulting in many mouths to feed.

Read more

Raglan Coconut Yoghurt's Latesha Randall reports back from the US on what's hip and happening

  • News
  • November 19, 2019
  • Latesha Randall
Raglan Coconut Yoghurt's Latesha Randall reports back from the US on what's hip and happening

Latesha Randall is ​the co-founder of Raglan Coconut Yoghurt, a delicious dairy-free yoghurt born out of a beautiful town two hours south of Auckland. She previously documented the adventures of her company when it was a start-up in a column in Idealog – you can read it here. Recently, Randall traveled to the 2019 Natural Products Expo in Baltimore, USA and observed the food trends that were happening abroad. New Zealand foodies, take note: here, she reports back on what she thinks will be big contenders in the future food space.

Read more

Outdoor goods retailers Cactus Outdoor and Kathmandu collaborate

  • News
  • November 19, 2019
  • The Register team
Outdoor goods retailers Cactus Outdoor and Kathmandu collaborate

Two prominent Kiwi outdoor goods retailers, Kathmandu and Cactus Outdoor, have collaborated to produce a line of certified ‘Buy NZ Made’ products which will be launched in Kathmandu stores around New Zealand on Buy NZ Made Day this week.

Read more
Next page
Results for
About us.

The Register provides essential industry news and intelligence, updated daily. And the digital newsletter delivers the latest news to your inbox twice a week — for free!

©2009–2015 Tangible Media. All rights reserved.
Use of this site constitutes acceptance of our Privacy policy.

The Register

Content marketing/advertising? Email or call 022 639 3004

View Media Kit