Retail NZ’s call to action for halting retail crime

  • News
  • March 30, 2017
  • The Register team
Retail NZ’s call to action for halting retail crime

Each year the New Zealand retail sector loses $1 billion thanks to retail crimes and shoplifters. Now, Retail NZ is putting a call to arms towards to government to help prevent these crimes.

Close to $1.3 billion dollars a year is taken from New Zealand's economy by shoplifters, a number which has steadily been growing according to Statistics New Zealand.

The site claims that from September 2015 to the same time last year, there was a total of 23,187 reported retail theft related incidents.

Thanks to shoplifters and dishonest employees Retail NZ's discussion paper has said that government action and a three-point plan is needed.

Greg Harford, general manager of public affairs for Retail NZ, says retail crime is a serious problem that affects the whole economy.

“Retailers are already working to prevent and deter crime, but retail crime is growing, becoming more menacing and more violent.”

Organised retail crime is usually the most effective as crimes are taken out with a plan and end goal. But Retail NZ has proposed a three-point plan that revolves around creating a national retail crime task force with the police.

Harford says that police work the most effectively when there are resources available to help prevent these crimes before they happen.

“The establishment of a Retail Crime Task force within the Police would require dedicated funding and targets for retail crime reduction.  We believe that this is an essential first step to ensuring that the Police is in a position to respond effectively to retail crime.”

Harford says that retail crime is part of a broader social problem relating to anti-social behavior. That stems from a belief in some parts of the community that it isn’t against moral to steal.

“We recognise that many people drift into organised crime gangs because they have been able to get away with petty theft without any consequences,” says Harford. “Prosecutions through the Courts are cumbersome, and we, therefore, propose the introduction of an infringement-style offense for petty theft. This will ensure that there are real consequences for people starting their life of crime, and act as a deterrent to repeat offending.”

So how can retailers minimise shoplifting in the meantime? Harford spoke to The Register March 2016 and supplied these tips towards store owners:

1)    Have a store layout that allows employees to monitor customer activity around the store.

2)    Have highly visible security measures and signs to alert would-be criminals that the security measures, such as CCTV, are in place.

3)    Share information about suspicious activity with neighboring retailers and the Police.

"Retailers are already taking significant steps to manage crime, but we need Government support and social change to achieve fundamental improvements,” says Harford. “We're calling on the Government and all political parties to support our action plan for change".

​ ​

This is a community discussion forum. Comment is free but please respect our rules:

  1. Don’t be abusive or use sweary type words
  2. Don’t break the law: libel, slander and defamatory comments are forbidden
  3. Don’t resort to name-calling, mean-spiritedness, or slagging off
  4. Don’t pretend to be someone else.

If we find you doing these things, your comments will be edited without recourse and you may be asked to go away and reconsider your actions.
We respect the right to free speech and anonymous comments. Don’t abuse the privilege.


Direct sales: How multi-level marketing works

  • News
  • April 18, 2019
  • Sarah Dunn
Direct sales: How multi-level marketing works

The $200 million-plus direct sales economy contains many lessons retailers can use. As part of a wider look at this thriving corner of retail, we created a quick explainer showing how this business model typically works.

Read more

Direct sales: Meet the upliners

  • News
  • April 18, 2019
  • Sarah Dunn
Direct sales: Meet the upliners

We profiled different participants in the direct sales industry to find out what retailers can learn from them. Meet Isagenix distributors Adam Nesbitt and Bianca Bathurst.

Read more

Direct sales: Meet the business builder

  • News
  • April 18, 2019
  • Sarah Dunn
Direct sales: Meet the business builder

As part of a wider story looking at what retailers can learn from the direct sales industry, we profiled Isagenix distributor Ben Frost.

Read more

Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

Concept to closet
Business coverage of New Zealand Fashion Week.
Town centres
A positive retail environment over the past 12 ...
Amazon Arrival
Keeping up with all things Amazon as it ...
The Retail Yearbook 2017
As we battle our way through the busiest ...
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
The future is bright
We spoke with four retailers in their twenties ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
How to open a store
Sarah Dunn considers what it would take to ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
Women in retail help one another. We spoke ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...

Leveling up: Exploring multi-level marketing in New Zealand

Is the $200 million-plus direct sales economy retail by another name or something different? Regardless, what can we learn from it?


A spectrum of retailers

  • Opinion
  • April 18, 2019
  • David Farrell
A spectrum of retailers

In recognition of April being Autism Awareness Month, retail commentator Dave Farrell considers the role of those on the spectrum in retail.

Read more

How on-trend is your retail business?

  • Sponsored Content
  • April 18, 2019
  • Sponsored content
How on-trend is your retail business?

New insights from Visa highlight five evolving trends emerging from savvy retailers around the world. We’ve taken these global trends and looked at how they are playing out with merchants in New Zealand, and we’d now like to hear what you think of them.

Read more
Next page
Results for
About us.

The Register provides essential industry news and intelligence, updated daily. And the digital newsletter delivers the latest news to your inbox twice a week — for free!

©2009–2015 Tangible Media. All rights reserved.
Use of this site constitutes acceptance of our Privacy policy.

The Register

Content marketing/advertising? Email or call 022 639 3004

View Media Kit