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First Retail's Chris Wilkinson on the year that was in retail

  • News
  • December 22, 2016
  • Elly Strang
First Retail's Chris Wilkinson on the year that was in retail

Who’s your pick for retail “personality” of the year? Who’s someone that made clever, calculated moves and excelled above their peers?

It would be Mike Beagley of Rodd & Gunn. The company has made an audacious and enthusiastic launch into the US market with some amazing stores there - including a stunning new flagship in Fashion Island, Newport Beach. Here in New Zealand they've done some cool stuff too, with the new "Lodge Bar" as part of their new Queenstown store. This is aspirational and immersive retailing at its best. 

Which retail company gave a stand out performance in 2016?

We think Barkers is the business that's hitting all the right notes. Great ranging, engaging customer strategies, major brand alliances (such as Volvo cars) and partnerships with New Zealand icons like Swandri. New stores too, with the latest opening in Wellington's hip Cuba Street Precinct.

Which retailer made the best comeback in 2016?

Placemakers have launched a new store concept which is aimed at re-welcoming consumers into its previously trade-focused branches.  

Who are retailers on the rise to watch in 2017?

Animates continues its storming growth and store optimisation programme. We think they are doing a lot of things right. 

Kmart is a brand that's won consumers hearts and spend through new ranging, a very clear value proposition and new self service model. New stores are coming which will help transform some towns.

Which retailer suffered the biggest fall from grace in 2016?

Hss to be Pumpkin Patch. From the top table to the compost heap, sadly no one wanted what was left of the once-darling of New Zealand's retailing scene. 

What was the best retail innovation that emerged in 2016?

Tap-n-go has been around a few years now, but 2016 was when it received mainstream support across the sector from both retailers and consumers. Now, retailers that don't have this are almost universally apologetic - while shoppers wave their cards expectantly at legacy terminals.

What should retailers be thinking about going into 2017? 

Get yourselves on radar with consumers digitally, otherwise you're simply not in the consideration set. A key reason why New Zealand has so much offshore spending attrition is because these big retailers are just so visible digitally in our patch. It doesn't take much to turn that around with savvy coding, smart sites and effective use of social media.

Are there any predictions you want to make about the future of retail?

The arrival of the big overseas brands in New Zealand has helped consumers reconnect with the wider retail sector. We have a golden opportunity to excite and delight shoppers now they're coming back through our doors, as long as stores can deliver an experience that differentiates, connects deeply and meaningfully and leverages aspiration. 

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InStyle names All Is For All’s Grace Stratton a ‘Badass Woman’

  • News
  • July 18, 2019
  • The Register team
InStyle names All Is For All’s Grace Stratton a ‘Badass Woman’

Grace Stratton, the 20-year-old founder of specialty ecommerce site All Is For All, has been named one of 50 global Badass Women by US glossy magazine InStyle. The list includes international celebrities like Mindy Kaling and businesspeople like Stitch Fix chief executive Katrina Lake.

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Wellbeing in the workplace: Here's how its affecting your staff, and your bottom line

  • Opinion
  • July 18, 2019
  • Elly Strang
Wellbeing in the workplace: Here's how its affecting your staff, and your bottom line

Idealog editor Elly Strang recently spoke at the Magazine Publishers Association conference about the importance of wellbeing in the workplace, and the key takeaways from Wellness Month. She shares why it shouldn't be thought of as a luxury nice-to-have, like yoga classes, as research is showing it impacts on your bottom line, as well as some tips on how to create change in the workplace.

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How HomeAR is incorporating AR into architecture design

  • technology
  • July 18, 2019
  • Courtney Devereux
How HomeAR is incorporating AR into architecture design

Many people struggle to envision plans from simple 2D renders and floor plans, as without a designer's eye, filling in blanks from imagination isn’t the most reliable method when it comes to something as important as building a brand-new home or store. Reactar has launched an augmented reality-based platform, HomeAR, to counteract this, which allows users to see and engage with homes in a virtual way, making the very personal process more reliable.

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Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

 
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Simon West is the new chief executive of Torpedo7

  • Who's Where
  • July 18, 2019
Simon West is the new chief executive of Torpedo7

Simon West, who has 20 years' experience leading companies like Ezibuy, has been appointed the chief executive of The Warehouse Group's outdoor retailer Torpedo7.

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Bay of Plenty D2C Saltysea opens its first store

  • Design
  • July 17, 2019
  • Sarah Dunn
Bay of Plenty D2C Saltysea opens its first store

Stephanie Saxton has been selling cheeky swimsuits and ethical activewear online out of Bay of Plenty's Athenree since 2018. She's now opened Saltysea's first bricks and mortar store, the Salty Collective.

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What the investment community thinks Kiwi businesses lead on the world stage with

  • News
  • July 16, 2019
  • Idealog
What the investment community thinks Kiwi businesses lead on the world stage with

Every business goes through a life cycle: start-up, growth, maturity and renewal, rebirth or decline. Once you’ve made it past the juicy, creative ideation stage and into the growth and maturity stage, the time for many comes to seek investment. But what do investors look for beyond a commercial return? And what do investors think New Zealand companies excel at when compared to our neighbouring countries around the world? Executive director of the Angel Association of New Zealand Suse Reynolds shares her top tips for those who are looking for investment.

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