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Retail and hospitality: "Not the easiest but so rewarding"

  • News
  • June 20, 2016
  • Sarah Dunn
Retail and hospitality: "Not the easiest but so rewarding"

“Every year our awards give us the opportunity to reflect on what we have on offer in Newmarket,” says Newmarket Business Association chief executive Mark Knoff-Thomas. “There was such a warm sense of community and pride. It was a lot of fun, a giant celebration and was delivered in typical Newmarket style.”

Competitors for the People’s Choice were whittled down from five categories and judged in over 3,500 votes from the public. The award was one of five for which Glamour Boutique was nominated.

Glamour Boutique director Charone Mackessack said that the award was a vote of confidence for the company: “It means that our beautiful clients love what we do, and it means something to them.”

In a longer statement, she says:

We are still relatively new to Newmarket and it is so great that while we were a finalist last year that we were able to take it out this year.  So exciting!  Having the right people has been key to our success as each of my team members really have buy in to what Glamour is all about - delivering an instore experience that exceeds client’s expectations.  We welcome everyone into Glamour as we would into our own homes and it is our major focus is on building relationships, alongside our unique marketing initiatives to keep clients engaged and loyal to our brand.  

After consultation from clients, Glamour Boutique is soon to launch The Style Space, which offers by-the-hour services allowing customers to book out Glamour privately and access stylist consultations.

Last year’s People's Choice winner, Michael Holmes Premium Eyewear, instead took home the Retailer of the Year Award.

Hospitality superstar Burger Burger and its founder Mimi Gilmour dominated the evening, taking home four awards in total, including the Newmarket Supreme Winner Award 2016.

“Hospitality is like retail, you have ups and downs, it’s not the easiest way to make money in the whole world, but gosh it’s so rewarding,” Gilmour says.

Burger Burger won the Most Sustainable Business of the Year Award, and Best Bar / Restaurant of the Year. As Gilmour accepted the Young Business Person of the Year Award, she praised last year’s winner, shoe retailer Kathryn Wilson.

“What an amazing competition to win, and I’m super proud of the gorgeous woman I always looked up to, Kathryn Wilson.”

"I've had a wonderful ride."

Wilson was not left out of the 2016 awards, taking the Employer of the Year Award.

The winner of the student-led window-dressing competition run in partnership with AUT, Spaceworks Design Group and the NBA was also announced at the awards. Student Ashleigh Burrell, who worked on the below window display in May, will be heading off to a two-week internship at London’s Selfridges department store.

This year’s expert judging panel included Wynnis Armour (AWF, Armour Consulting), Jayne Atherton (Fairfax), Michael Barnett (Auckland Chamber of Commerce), Rachel Dovey (Bayleys), Ian Gibson (Auckland City BMW), Andrew Hamilton (Icehouse), Anthony Hoy Fong (Chef), Anne Norman (Pascoes Group), Professor Andrew Parsons (AUT) and Stewart Sherriff (2Degrees). Guest speaker for the night was New York-based Kiwi Derek Handley, social entrepreneur and founder of Aera Foundation.

The major sponsors for the awards were Bayleys and Auckland City BMW.

Employer of the Year sponsored by ANZ – Kathryn Wilson Footwear

Retailer of the Year sponsored by Rightway – Michael Holmes Premium Eyewear

International Retailer of the Year sponsored by Westfield Newmarket – Overland Footwear Company

Best Innovation of the Year sponsored by Vector – Les Mills Newmarket

Best Customer Experience sponsored by Retain Consulting – Cali All Day Eatery

Best Bar / Restaurant of the Year sponsored by Newmarket Business Association – Burger Burger

Best Café of the Year sponsored by Newmarket Business Association – Altezano Espresso

Best Small / Medium Business of the Year sponsored by 2degrees – 101 Fitness

Best Medium / Large Business of the Year sponsored by Multi-Media Systems - Metlifecare

Young Business Person of the Year sponsored by Newmarket Rotary – Mimi Gilmour

Most Sustainable Business of the Year sponsored by Auckland Museum – Burger Burger

Newmarket People’s Choice Award 2016 – Glamour Boutique

Newmarket Supreme Winner 2016 sponsored by Bayleys and Auckland City BMW – Burger Burger

AUT Window Display Winner 2016 in association with Newmarket Business Association, Spaceworks Design Group, AUT and Selfridges – Ashleigh Burrell – Modes (Broadway)

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