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Recall: Dehumidifiers at risk of catching alight

  • News
  • May 31, 2016
  • Will Bowman
Recall: Dehumidifiers at risk of catching alight

The 2013 Nouveau 16L electronic dehumidifier - model NH-DB16E with the date code 0213 - is the affected product. It was sold in New Zealand only through Mitre 10 and Mitre 10 Mega, and supplied by CDB.

Mitre 10 general manager marketing Dave Elliott says the fault is limited only to the 2013 model.

"Winter is the time when many dehumidifiers come out of the cupboard and can be left on for a long time, so we are asking home-owners to make sure the model they have is safe," says Elliott.

At the time of the initial recall, Consumer NZ urged shoppers to stop using their Nouveau dehumidifier and to not return it to the store. Instead, contact CDB for instructions on how to receive a replacement dehumidifier. Phone 8am-5pm Monday-Friday on 0800 232 633 or email recall@cdb.co.nz.

Important non-food recalls from the last year to date include jeans from Cotton On and The Iconic which may contain a carcinogenic dye and teddy bears distributed through hospitals by Phil&Teds which may pose a choking hazard. Baby products chain Baby City appeared in court earlier this month in relation to two models of cot which breached safety standards.

Retailers conducting a product recall need the following information:

  • A nominated individual to coordinate the recall
  • Distribution details - how many units imported/manufactured and sold and where they went
  • A remedy - will you refund, replace, or repair the product? Make sure that you have sufficient quantities of any replacement product or additional parts. You will need to know when these will be available.
  • Monitoring systems - to record/track the remedy rate so you can session the progress of the recall and work out whether further action is necessary.

More on coordinating recalls can be found here.

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Direct sales: How multi-level marketing works

  • News
  • April 18, 2019
  • Sarah Dunn
Direct sales: How multi-level marketing works

The $200 million-plus direct sales economy contains many lessons retailers can use. As part of a wider look at this thriving corner of retail, we created a quick explainer showing how this business model typically works.

Read more
 
 

Direct sales: Meet the upliners

  • News
  • April 18, 2019
  • Sarah Dunn
Direct sales: Meet the upliners

We profiled different participants in the direct sales industry to find out what retailers can learn from them. Meet Isagenix distributors Adam Nesbitt and Bianca Bathurst.

Read more
 
 

Direct sales: Meet the business builder

  • News
  • April 18, 2019
  • Sarah Dunn
Direct sales: Meet the business builder

As part of a wider story looking at what retailers can learn from the direct sales industry, we profiled Isagenix distributor Ben Frost.

Read more
 

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A spectrum of retailers

  • Opinion
  • April 18, 2019
  • David Farrell
A spectrum of retailers

In recognition of April being Autism Awareness Month, retail commentator Dave Farrell considers the role of those on the spectrum in retail.

Read more
 

How on-trend is your retail business?

  • Sponsored Content
  • April 18, 2019
  • Sponsored content
How on-trend is your retail business?

New insights from Visa highlight five evolving trends emerging from savvy retailers around the world. We’ve taken these global trends and looked at how they are playing out with merchants in New Zealand, and we’d now like to hear what you think of them.

Read more
 
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