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The retail yearbook: eStar's Andrew Buxton on the year that was

  • News
  • January 10, 2016
  • Elly Strang
The retail yearbook: eStar's Andrew Buxton on the year that was

Who’s your pick for retail “personality” of the year? Who’s someone who stood out and made some bold and/or smart moves?

Jamie Whiting bringing TopShop (Queen Street) and doing a good job with the Barkers brand. Others [include] Rod Duke – [he’s made] some gutsy moves on Kathmandu, and Briscoes testing the market by launching an Australian site. Michael Hill [has had] success (so far) in the USA, and they did a Superbowl ad, [which] must be a first for a New Zealand company.

Which retail company stood out in 2015?

Briscoes. [It is] continuing to deliver performance better than competitors in New Zealand and [is] testing the market with online in Australia

Who are the ones to watch in 2016?

Smiths City [has been] consolidating their brands - clearly looking to gain more presence.

Who made the best comeback in retail in 2015?

Kmart. Their approach over the last 12 months has been impressive. Their product strategy and brands are really clear - its about single brands or few brands and low prices - very easy to understand. Their stores are full, clean and well laid-out, which will cause major issues for their competition.

Who had the biggest fall from grace in 2015?

Pumpkin Patch suffered from a lot of issues - global store expansion and perhaps not enough focus on digital, range and pricing that wasn't competitive. But, at heart this is a great brand and eminently recoverable and look to see it bounce back in 2016. 

Best retail innovation?

Omnichannel. Now the term is going out of fashion some retailers are starting to deliver on the ability to shop anywhere and anyway a customer wants. The Warehouse just opened a click and collect only store in downtown Auckland – this is the first of its type in New Zealand.

Most overhyped issue/innovation in retail that actually didn’t matter that much? 

Retail/shopping applications. Beacons. Another technology for in store that it's hard to justify - perhaps the same as RFID and electronic shelf edge labels - the benefits just never seem to beat the costs. 

What should retailers have at the front of their mind for 2016?

The growing recognition by major retailers that the online digital store is their flagship store, the most visited, and an essential part of the customer journey, as well as being the prime candidate for investment for local stores and international expansion. New payment methods, such as Apple Pay, especially as we see digital wallets move from online to facilitating in store payments. Digital receipts [should also be considered].

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Readings present revised plan for Courtenay Central

  • Property
  • May 16, 2019
  • Radio New Zealand
Readings present revised plan for Courtenay Central

The company that owns Courtenay Central in Wellington says it has big plans for redeveloping the complex - which is closed due to earthquake risks.

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How to tell if you're a born retailer

  • Opinion
  • May 16, 2019
  • David Farrell
How to tell if you're a born retailer

Retail is a profession, but true retailers are born not made, says Dave Farrell.

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Sustainable soap wrapper among major winners at Pride In Print Awards

  • Opinion
  • May 15, 2019
  • Sue Archibald
 Sustainable soap wrapper among major winners at Pride In Print Awards

A sustainable, heat sealed soap wrapper that is claimed to saving tonnes of PET plastic film, petrochemical wax and glue from landfill each year, has won a major award in the Pride In Print industry awards. Sue Archibald, Pride in Print Awards manager, shares more.

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Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

 
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Inside Little Yellow Bird’s equity crowdfunding campaign

  • News
  • May 15, 2019
  • Sarah Dunn
Inside Little Yellow Bird’s equity crowdfunding campaign

Wellington social enterprise Little Yellow Bird is seeking to scale its ethical apparel operation to the next level with an equity crowdfunding campaign.

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Auckland design agency wins gold for retail packaging

  • News
  • May 14, 2019
  • Courtney Devereux
Auckland design agency wins gold for retail packaging

As a benchmark for impeccably designed packaging of consumer products, The Dieline Awards this year saw creative agency Onfire walk away with recognition for fantastic design for their retail products. We spoke with Matt Grantham, creative director at Onfire Design, about the importance of a strong visual brand in the retail product sector.

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BYO containers policy live from June 1 at Foodstuffs stores

  • News
  • May 14, 2019
  • Sarah Dunn
BYO containers policy live from June 1 at Foodstuffs stores

Customers at Foodstuffs supermarkets’ instore butchery, seafood counter, delicatessen and bakery will be able to have food packed into their own clean, leak-proof containers from June 1.

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