Close
 

Glassons opens up about its supply chain for the first time

  • News
  • November 5, 2015
  • Elly Strang
Glassons opens up about its supply chain for the first time

The statement made on Facebook reads: “Here at Glassons we have had close relationships with our suppliers for many years and feel confident of their standards. As part of our ongoing improvement programme we have undertaken independent third party audits to give us assurance there were no human rights violations, and the high standards from our supplier’s responsible sourcing code of conduct were being lived up to.

Qualspec, a leading fashion quality assurance company, has completed the majority of our manufacturing base, and we are pleased to now be in a position to share these positive results with you.

We can say with confidence there is no child labour or forced labour, the treatment and working conditions of workers are consistent and at a high standard, and all workers are paid above the recommended fair living wage.

We will continue to run these audits on an ongoing basis, so when customers are shopping at Glassons, they can shop with absolute confidence that their clothes have been ethically produced.”

Here at Glassons we have had close relationships with our suppliers for many years and feel confident of their...

Posted by Glassons.com on Wednesday, November 4, 2015


The retailer also said it is building a new section on its website with more dedicated supply chain information for its customers, which it’s working to make available in the next few weeks.

Glassons came under fire earlier this year when it was named in a Baptist World Aid 2015 ethical clothing report.

It was listed as one of the retailers that failed the test, receiving an F in workers’ rights, monitoring and training and traceability and transparency. 

The public reacted strongly to the findings. The Register’s story on the report was viewed over 20,000 times and many customers declared they were boycotting the brand.

When someone asked why this Glassons failed the test on Facebook, Glassons responded: “At no point have issues been identified in our supply chain in regard to breaches in human rights or child labour. As we didn't take part in Baptist World Aid survey and our publicly available information was not sufficient, we received the low score. We have been confident in our suppliers and these 3rd party audits confirm there are no human rights violations, and the high standards from our supplier’s responsible sourcing code of conduct were being lived up to.”

This echoes what Glassons CEO Graeme Popplewell told The Register in response to the report.

He said Glassons uses a small number of factories in China to produce its clothes.

“Glassons have a very detailed supplier manual that each supplier must adhere to,” Popplewell said.

“Our factories are well known to us and are required to provide inspection certification. We regularly visit them and any claim Glassons supports unethical processes is entirely unjust.”

Many commenters commended Glassons on its initiative, while others were suspicious about the lack of a report to back up its statements and asked the tough questions.

Glassons said there won’t be a single report to share with the public, as it had to audit each supplier separately.

“To protect the privacy of individual workers, as well as confidential business information, we aren't able to share the individual report,” it said on Facebook.

“So what’s the pay rate?” asked one commenter. Glassons replied: “Due to privacy of the workers, we cannot disclose their pay rates, however be assured they're paid over above the recommended living wage.” 

In response to someone asking what hours workers did, Glassons responded, “Our suppliers keep to their local labour laws. Work hours are no more than eight hours per day, and no more than 40 hours a week on average. They must have at least one day off per week. Any overtime must not exceed three hours a day and no more than 36 hours per month on average.”

Glassons also directed customers to its sourcing code of conduct on its site, which outlines the legal requirements for suppliers.

Requirements include no child labour, no forced labour, no discrimination and paying employees the minimum wage required by local law.

The retailer also says going forward, its supply chain information will be provided to Baptist World Aid for its ethical fashion report.

​ ​

This is a community discussion forum. Comment is free but please respect our rules:

  1. Don’t be abusive or use sweary type words
  2. Don’t break the law: libel, slander and defamatory comments are forbidden
  3. Don’t resort to name-calling, mean-spiritedness, or slagging off
  4. Don’t pretend to be someone else.

If we find you doing these things, your comments will be edited without recourse and you may be asked to go away and reconsider your actions.
We respect the right to free speech and anonymous comments. Don’t abuse the privilege.

 

Hemp products go beyond the specialty shelves

  • News
  • March 25, 2019
  • Sarah Dunn
Hemp products go beyond the specialty shelves

Since hemp seeds’ legalisation for growing, manufacture and sale in November 2018, supermarkets have quickly pivoted to include hemp products such as protein powder in their health food and specialty sections, but the trendy ingredient has already found its way into mainstream product categories.

Read more
 
 

No longer just for hippies: Is hemp the next coconut oil?

  • News
  • March 25, 2019
  • Sarah Dunn
No longer just for hippies: Is hemp the next coconut oil?

The Naturally Good Expo, held over June 2 – 3 in Sydney, will bring retailers, brands and practitioners together to learn about all things healthy, organic and natural. Among the topics discussed by industry leaders at the expo is the recent legalisation of hemp – it’s popping up everywhere. We asked John Leith of supplier Hemp Oz and speaker Susan Tapper of Holistic Marketing Healthy Sales for more information about this exciting new product category.

Read more
 
 

Military-style semi-automatics ban announced

  • News
  • March 21, 2019
  • The Register team
Military-style semi-automatics ban announced

As of 3pm on March 21, a wide range of semi-automatic weapons have been reclassified under section 74A(c) of the Arms Act as requiring an E endorsement on a firearms license. This means they can no longer be sold to those with A-category gun licenses, and their purchase now requires police approval.

Read more
 

Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

 
topics
Concept to closet
Business coverage of New Zealand Fashion Week.
Town centres
A positive retail environment over the past 12 ...
Amazon Arrival
Keeping up with all things Amazon as it ...
The Retail Yearbook 2017
As we battle our way through the busiest ...
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
The future is bright
We spoke with four retailers in their twenties ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
How to open a store
Sarah Dunn considers what it would take to ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
Sisterhood
Women in retail help one another. We spoke ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...
 

Retailers gather for insights at NZ Retail and The Register's breakfast

  • News
  • March 21, 2019
  • The Register
Retailers gather for insights at NZ Retail and The Register's breakfast

NZ Retail and The Register’s sales and marketing breakfast saw dozens of Kiwi retailers come together to network, sharing tips and tricks and absorbing expert advice.

Read more
 
 

Who stole Christmas?

  • News
  • March 21, 2019
  • Kelly Withers
Who stole Christmas?

Results are starting to trickle in from Christmas 2018/2019, and for many retailers, they're a little disappointing. Paydar chief executive and co-founder Kelly Withers explores the data.

Read more
 

Chinese businesspeople raise millions for Christchurch victims

  • News
  • March 21, 2019
  • Radio New Zealand
Chinese businesspeople raise millions for Christchurch victims

A group of visiting Chinese businesspeople have raised $2.35 million for victims of the Christchurch mass shooting.

Read more
 
Next page
Results for
Topics
Jobs
About us.

The Register provides essential industry news and intelligence, updated daily. And the digital newsletter delivers the latest news to your inbox twice a week — for free!

©2009–2015 Tangible Media. All rights reserved.
Use of this site constitutes acceptance of our Privacy policy.

Advertise
The Register

editor@theregister.co.nz

Content marketing/advertising? Email anita.hayhoe@icg.co.nz or call 022 639 3004

View Media Kit

}