Close
 

Glassons opens up about its supply chain for the first time

  • News
  • November 5, 2015
  • Elly Strang
Glassons opens up about its supply chain for the first time

The statement made on Facebook reads: “Here at Glassons we have had close relationships with our suppliers for many years and feel confident of their standards. As part of our ongoing improvement programme we have undertaken independent third party audits to give us assurance there were no human rights violations, and the high standards from our supplier’s responsible sourcing code of conduct were being lived up to.

Qualspec, a leading fashion quality assurance company, has completed the majority of our manufacturing base, and we are pleased to now be in a position to share these positive results with you.

We can say with confidence there is no child labour or forced labour, the treatment and working conditions of workers are consistent and at a high standard, and all workers are paid above the recommended fair living wage.

We will continue to run these audits on an ongoing basis, so when customers are shopping at Glassons, they can shop with absolute confidence that their clothes have been ethically produced.”

Here at Glassons we have had close relationships with our suppliers for many years and feel confident of their...

Posted by Glassons.com on Wednesday, November 4, 2015


The retailer also said it is building a new section on its website with more dedicated supply chain information for its customers, which it’s working to make available in the next few weeks.

Glassons came under fire earlier this year when it was named in a Baptist World Aid 2015 ethical clothing report.

It was listed as one of the retailers that failed the test, receiving an F in workers’ rights, monitoring and training and traceability and transparency. 

The public reacted strongly to the findings. The Register’s story on the report was viewed over 20,000 times and many customers declared they were boycotting the brand.

When someone asked why this Glassons failed the test on Facebook, Glassons responded: “At no point have issues been identified in our supply chain in regard to breaches in human rights or child labour. As we didn't take part in Baptist World Aid survey and our publicly available information was not sufficient, we received the low score. We have been confident in our suppliers and these 3rd party audits confirm there are no human rights violations, and the high standards from our supplier’s responsible sourcing code of conduct were being lived up to.”

This echoes what Glassons CEO Graeme Popplewell told The Register in response to the report.

He said Glassons uses a small number of factories in China to produce its clothes.

“Glassons have a very detailed supplier manual that each supplier must adhere to,” Popplewell said.

“Our factories are well known to us and are required to provide inspection certification. We regularly visit them and any claim Glassons supports unethical processes is entirely unjust.”

Many commenters commended Glassons on its initiative, while others were suspicious about the lack of a report to back up its statements and asked the tough questions.

Glassons said there won’t be a single report to share with the public, as it had to audit each supplier separately.

“To protect the privacy of individual workers, as well as confidential business information, we aren't able to share the individual report,” it said on Facebook.

“So what’s the pay rate?” asked one commenter. Glassons replied: “Due to privacy of the workers, we cannot disclose their pay rates, however be assured they're paid over above the recommended living wage.” 

In response to someone asking what hours workers did, Glassons responded, “Our suppliers keep to their local labour laws. Work hours are no more than eight hours per day, and no more than 40 hours a week on average. They must have at least one day off per week. Any overtime must not exceed three hours a day and no more than 36 hours per month on average.”

Glassons also directed customers to its sourcing code of conduct on its site, which outlines the legal requirements for suppliers.

Requirements include no child labour, no forced labour, no discrimination and paying employees the minimum wage required by local law.

The retailer also says going forward, its supply chain information will be provided to Baptist World Aid for its ethical fashion report.

​ ​

This is a community discussion forum. Comment is free but please respect our rules:

  1. Don’t be abusive or use sweary type words
  2. Don’t break the law: libel, slander and defamatory comments are forbidden
  3. Don’t resort to name-calling, mean-spiritedness, or slagging off
  4. Don’t pretend to be someone else.

If we find you doing these things, your comments will be edited without recourse and you may be asked to go away and reconsider your actions.
We respect the right to free speech and anonymous comments. Don’t abuse the privilege.

 

The beauty of it: From start to success with cosmetic mogul Rowena Roberts

  • News
  • June 14, 2019
  • Courtney Devereux
The beauty of it: From start to success with cosmetic mogul Rowena Roberts

Rowena Roberts had zero experience in retail when she propositioned Estée Lauder to allow her to open a MAC Cosmetics store in New Zealand. Now, over 18 years later through her business Red Honey Cosmetics, she has sold luxury brands Jo Malone London, Bobbi Brown and MAC in New Zealand successfully. The cosmetics mogul talks to us on the most important aspects of running her businesses, and why no one should ever be afraid to do the literal dirty work.

Read more
 
 
Design

Spread the word: Pic’s Peanut Butter World opens

If all the world’s a stage, Pic’s Peanut Butter World is no peanut gallery.

 
 
Sponsored Content

Past the typical: Well Hung Butchery

Well Hung butchery, located in Milford, is a new shining example of how retail fit outs are becoming less about what you sell and more ...

 

Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

 
topics
Regional rollercoaster
What does retail look like in 2019 for ...
Concept to closet
Business coverage of New Zealand Fashion Week.
Town centres
A positive retail environment over the past 12 ...
Amazon Arrival
Keeping up with all things Amazon as it ...
The Retail Yearbook 2017
As we battle our way through the busiest ...
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
The future is bright
We spoke with four retailers in their twenties ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
How to open a store
Sarah Dunn considers what it would take to ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
Sisterhood
Women in retail help one another. We spoke ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...
 

Fisher & Paykel makes record result on strong sales

  • News
  • June 13, 2019
  • Radio New Zealand
Fisher & Paykel makes record result on strong sales

Fisher & Paykel Healthcare has made a record full year profit with more than $1 billion in sales

Read more
 
 

Farro co-founder launches Waste-Not Kitchen charity

  • News
  • June 13, 2019
  • The Register team
Farro co-founder launches Waste-Not Kitchen charity

A new charity, Waste-Not Kitchen, has launched with the aim of feeding Kiwis in need with meals created from surplus retail meat that would otherwise go to landfill in a one-for-one model. Farro co-founder Janene Draper and her sister Leysa Ross are behind the initiative.

Read more
 

Wellington book sector gets shared working space

  • News
  • June 13, 2019
Wellington book sector gets shared working space

Booksellers NZ has made its latest venture to supporting writers in the industry, teaming up with the New Zealand Book Council to form Whare Pukapuka, a shared working space in Wellington.

Read more
 
Next page
Results for
Topics
Jobs
About us.

The Register provides essential industry news and intelligence, updated daily. And the digital newsletter delivers the latest news to your inbox twice a week — for free!

©2009–2015 Tangible Media. All rights reserved.
Use of this site constitutes acceptance of our Privacy policy.

Advertise
The Register

editor@theregister.co.nz

Content marketing/advertising? Email anita.hayhoe@icg.co.nz or call 022 639 3004

View Media Kit

}