Close
 

Central North Island's retail stars recognised at Top Shop Awards

  • News
  • August 7, 2015
  • Sarah Dunn
Central North Island's retail stars recognised at Top Shop Awards
Regional overall winner, Specsavers Gisborne

More than 200 retailers, their friends and family and their teams partied the night away at the Claudeland Event Centre.

Host Lisa O'Neill entertained the crowd with anecdotes from her days working in retail for her family's sports gear store, and aired some cringeworthy experiences she'd had as a shopper more recently. Stand-out personalities from O'Neill's stories included the icecream vendor who communicated only by moving her chin; the magazine-reading saleswoman who refused to let O'Neill try on a pair of shoes without a guarantee of purchase; and the saleswoman's husband, who made it clear that he felt this was acceptable.

Ashley Brunel from Liquorking Horsham won the hotly-contested Service IQ Retail Professional of the Year Award, Central North Island, for the second time in a row, beating runner up TJ Houltram from Florist Ilene. When called to the stage, he said the award was a testament to the standard set by those around him, praising his team, wife and family for pushing and motivating him to succeed.

Furnish, of Tauranga, also provided a bit of excitement by scooping up both the Retail NZ award for Small/Single Store and the Mastercard Single Store Omnichannel award.

The Overall Regional Supreme Award for the Central North Island, presented by .99 and NZME, went to Specsavers Gisborne. Retail NZ chief executive Mark Johnston says they were selected based on three rigorous rounds of judging, with two in-store assessments and a panel selection carried out.

“Judges who visited Specsavers Gisborne said that everything about the store was professional. The staff were friendly and made customers feel welcome and at ease, while providing trustworthy and high-quality advice.”

Tania Richards is a dispensing optician who runs the store with business partner Nick Whittingham, an optometrist. Richards put Specsavers Gisborne's success down to its focus on customer service.

“We concentrate a lot on customer service because it's the main way of impressing Gisborne people. We're particularly sensitive to customer service because it's what we can do best.”

Whittingham, who joined the team last year, says recent staff changes and a focus on training have also contributed. Specsavers Gisborne has built up the right group of people and personalities to work together, he says: “We've evolved into a tight-knit group.”

The pair wanted to single out two staff members for congratulations: Bridget Donnell, who is training to be a dispensing optician while raising two children, and Marie Phillips, a part-timer who is vitally important to the team.
 

Full list of the Central North Island winners:
 

Fashion & Footwear sponsored by The Register

Winner - Specsavers Gisborne

Runner Up - Barkers Garage Hamilton
 

Food & Beverage sponsored by Meridian

Winner - The Girl on the Swing (Hamilton)

Runner Up - Liquor King Horsham
 

Health & Beauty sponsored by Retail NZ

Winner - Indulgence Beauty & Day Spa (Matamata)

Runner Up - Waters Day Spa (Hamilton)
 

Home & Garden sponsored by Westpac

Winner - Brambles Boutique Florist (Tauranga)

Runner Up – Furnish (Tauranga)
 

Jewellery & Giftware sponsored by Union Pay

Winner - Acquisitions New Plymouth

Runner Up - Silvermoon Bayfair

Lifestyle & Sports sponsored by Spark Business

Winner - Rebel Sport New Plymouth

Runner Up - Hikoi Taupo

Technology & Electronics sponsored by Rightway

Winner - Spark Matamata

Runner Up - Spark Rotorua

Retail Professional sponsored by Service IQ

Winner - Ashley Brunel - Liquor King Horsham

Runner Up - TJ Houltram - Florist Ilene (Hamilton)
 

Small/Single-Store sponsored by Retail NZ

Winner – Furnish (Tauranga)

Runner Up - Florist Ilene (Hamilton)
 

Single-Store OmniChannel sponsored by Mastercard

Winner - Furnish (Tauranga)    

Runner Up - The Design Depot (Hamilton)
 

National/Multi-Store sponsored by Visa

Winner - Cruiseabout Tauranga

Runner Up - Warehouse Stationery The Base
 

Multi-Store OmniChannel sponsored by Z Energy

Winner - Warehouse Stationery The Base

Runner Up - Bike Barn Taupo

People’s Choice sponsored by The Hits

Winner - Pinky's Bargains (Whitianga)

Runner Up - The Girl on the Swing (Hamilton)
 

Regional Overall Winner sponsored by.99 & NZME

Winner - Specsavers Gisborne

Runner Up - Spark Matamata

​ ​

This is a community discussion forum. Comment is free but please respect our rules:

  1. Don’t be abusive or use sweary type words
  2. Don’t break the law: libel, slander and defamatory comments are forbidden
  3. Don’t resort to name-calling, mean-spiritedness, or slagging off
  4. Don’t pretend to be someone else.

If we find you doing these things, your comments will be edited without recourse and you may be asked to go away and reconsider your actions.
We respect the right to free speech and anonymous comments. Don’t abuse the privilege.

 

Gun retail will change after the Christchurch shooting

  • Opinion
  • March 18, 2019
  • Sarah Dunn
Gun retail will change after the Christchurch shooting

In the wake of an appalling attack, public sentiment around guns sales has changed. NZ Retail and The Register editor and associate publisher Sarah Dunn considers how gun retailers can work with the community in this new environment.

Read more
 
 
Sponsored content

Protect against porch pirates: The Courier Box

Necessity is the mother of innovation, and this is certainly the case for The Courier Box designer and developer Joanna Steel.

 
 

How did that happen: Customisable Products

  • News
  • March 14, 2019
  • Courtney Devereux
How did that happen: Customisable Products

According to the Forbes 2018 trend report consumers are increasingly searching for personalization of products, services, and experiences. From wallets, phone cases, apparel, pet accessories, plates, bedding, and even number plates, if it can be purchased, it can be monogrammed, personalized, and used as a display of our individualism.

Read more
 

Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

 
topics
Concept to closet
Business coverage of New Zealand Fashion Week.
Town centres
A positive retail environment over the past 12 ...
Amazon Arrival
Keeping up with all things Amazon as it ...
The Retail Yearbook 2017
As we battle our way through the busiest ...
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
The future is bright
We spoke with four retailers in their twenties ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
How to open a store
Sarah Dunn considers what it would take to ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
Sisterhood
Women in retail help one another. We spoke ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...
 

Here we go again

  • Opinion
  • March 14, 2019
  • Satish Ranchhod
Here we go again

After losing some steam over 2018, another year of moderate growth in retail spending is on the cards for 2019.

Read more
 
 

Kathmandu security breach may have captured customer data

  • News
  • March 14, 2019
  • Radio New Zealand
Kathmandu security breach may have captured customer data

Outdoor clothing and equipment retailer Kathmandu is investigating a suspected customer data breach on its trading websites.

Read more
 

Briscoe Group notches another record annual result

  • News
  • March 14, 2019
  • Radio New Zealand
Briscoe Group notches another record annual result

Briscoe Group has reported a record full year profit after a surge of sales going into the Chirstmas shopping season.

Read more
 
Next page
Results for
Topics
Jobs
About us.

The Register provides essential industry news and intelligence, updated daily. And the digital newsletter delivers the latest news to your inbox twice a week — for free!

©2009–2015 Tangible Media. All rights reserved.
Use of this site constitutes acceptance of our Privacy policy.

Advertise
The Register

editor@theregister.co.nz

Content marketing/advertising? Email anita.hayhoe@icg.co.nz or call 022 639 3004

View Media Kit

}