Contactless payments are here, but do Kiwis actually know how they work?

  • News
  • June 30, 2015
  • Elly Strang
Contactless payments are here, but do Kiwis actually know how they work?

The survey quizzed more than 1000 Kiwis and found 73 percent needed to know more about contactless payments.

Despite this gap, New Zealanders are still keen to embrace the new technology.

The survey found more than half (60 percent) of survey respondents think mobile wallet use will increase substantially by 2020.

The majority of respondents (71 percent) believed that by 2017, up to half of their business’ payments would be made by smart phone.

Over half (60 percent) thought Apple Watch transactions would make up 50 percent of their business’ payments.

Security is the factor respondents feel most concerned about with contactless payments, as 73 percent think they need more education about it.

Smartpay general manager Marty Pomeroy says Kiwis have always been receptive to innovation in payment systems.

“Based on our experience, we believe that the contactless method of payment will only increase, and that view is confirmed by the survey results,” Pomeroy says.

“The transition from cheques to eftpos was much faster here than in many other developed markets, and as new technology emerges we expect to see more take-up of frictionless payments because of their speed and flexibility.”

He says the security of contactless payments shouldn’t be a concern, as it’s the latest and most secure way of transacting a payment.

“Every contactless transaction holds its own unique fingerprint and is found to be just as safe as the magnetic stripe technology on the back of an eftpos card,” Pomeroy says.

Moving forward, 23 percent of respondents were planning on getting a PC-based touch screen solution.

A further 22 percent were looking at getting a cloud-based tablet POS device.

Almost a third (29 percent) planned to stay with a simple cash drawer.

He also outlined two other payment models that could have opportunities for retailers:

  • UnionPay, a Chinese bankcard that has 400 domestic and overseas members in its network.

    Pomeroy says he’s surprised UnionPay isn’t found here, as New Zealand has a growing Asian population and many consider it a safe, reliable payment system.

    The majority of those surveyed (78 percent) said they haven’t adopted UnionPay card acceptance into their business and don’t plan to, either.

  • Real Time Payment, an interbank account-to-account transaction that’s processed instantly. Instead of waiting a day for a transaction to process, the payer and the payee see the value of the transaction appear almost straightaway.

    New Zealand is currently working on infrastructure for this.

    Pomeroy says it creates another avenue for business and retail transactions with New Zealand customers.

​ ​

This is a community discussion forum. Comment is free but please respect our rules:

  1. Don’t be abusive or use sweary type words
  2. Don’t break the law: libel, slander and defamatory comments are forbidden
  3. Don’t resort to name-calling, mean-spiritedness, or slagging off
  4. Don’t pretend to be someone else.

If we find you doing these things, your comments will be edited without recourse and you may be asked to go away and reconsider your actions.
We respect the right to free speech and anonymous comments. Don’t abuse the privilege.


Hemp products go beyond the specialty shelves

  • News
  • March 25, 2019
  • Sarah Dunn
Hemp products go beyond the specialty shelves

Since hemp seeds’ legalisation for growing, manufacture and sale in November 2018, supermarkets have quickly pivoted to include hemp products such as protein powder in their health food and specialty sections, but the trendy ingredient has already found its way into mainstream product categories.

Read more

No longer just for hippies: Is hemp the next coconut oil?

  • News
  • March 25, 2019
  • Sarah Dunn
No longer just for hippies: Is hemp the next coconut oil?

The Naturally Good Expo, held over June 2 – 3 in Sydney, will bring retailers, brands and practitioners together to learn about all things healthy, organic and natural. Among the topics discussed by industry leaders at the expo is the recent legalisation of hemp – it’s popping up everywhere. We asked John Leith of supplier Hemp Oz and speaker Susan Tapper of Holistic Marketing Healthy Sales for more information about this exciting new product category.

Read more

Military-style semi-automatics ban announced

  • News
  • March 21, 2019
  • The Register team
Military-style semi-automatics ban announced

As of 3pm on March 21, a wide range of semi-automatic weapons have been reclassified under section 74A(c) of the Arms Act as requiring an E endorsement on a firearms license. This means they can no longer be sold to those with A-category gun licenses, and their purchase now requires police approval.

Read more

Social scoreboard

Zavy and The Register have worked together to create a scoreboard that compares how the top 25 traditional media advertising spenders in New Zealand have performed on social media over the past 30 days, updated in real time.

Concept to closet
Business coverage of New Zealand Fashion Week.
Town centres
A positive retail environment over the past 12 ...
Amazon Arrival
Keeping up with all things Amazon as it ...
The Retail Yearbook 2017
As we battle our way through the busiest ...
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
The future is bright
We spoke with four retailers in their twenties ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
How to open a store
Sarah Dunn considers what it would take to ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
Women in retail help one another. We spoke ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...

Retailers gather for insights at NZ Retail and The Register's breakfast

  • News
  • March 21, 2019
  • The Register
Retailers gather for insights at NZ Retail and The Register's breakfast

NZ Retail and The Register’s sales and marketing breakfast saw dozens of Kiwi retailers come together to network, sharing tips and tricks and absorbing expert advice.

Read more

Who stole Christmas?

  • News
  • March 21, 2019
  • Kelly Withers
Who stole Christmas?

Results are starting to trickle in from Christmas 2018/2019, and for many retailers, they're a little disappointing. Paydar chief executive and co-founder Kelly Withers explores the data.

Read more

Chinese businesspeople raise millions for Christchurch victims

  • News
  • March 21, 2019
  • Radio New Zealand
Chinese businesspeople raise millions for Christchurch victims

A group of visiting Chinese businesspeople have raised $2.35 million for victims of the Christchurch mass shooting.

Read more
Next page
Results for
About us.

The Register provides essential industry news and intelligence, updated daily. And the digital newsletter delivers the latest news to your inbox twice a week — for free!

©2009–2015 Tangible Media. All rights reserved.
Use of this site constitutes acceptance of our Privacy policy.

The Register

Content marketing/advertising? Email or call 022 639 3004

View Media Kit