Independent grocers; convenience store owners or workers; service station staff and management; dairy, corner store or mini-mart proprietors – this one’s for you.
The Convenience & Impulse New Zealand Expo 2019 is the first national event devoted to the needs of New Zealand’s convenience retailers. Held in Auckland at The Cloud on September 18-19, it’s free to attend.
Exhibitors include category leaders like Bluebird Foods, Coca-Cola and Goodman Fielder, as well as several exciting new suppliers. Suppliers and attendees can connect over drinks at the Convenience Cocktails event on September 18. Tickets to Convenience Cocktails are $80.
The C&I Industry Symposium is a key part of the expo. From 10am to midday each day, attendees can join industry leaders like Foodstuffs’ On The Spot Group Manager Mike Arlidge and Night ‘n’ Day Foodstores’ National Operations Manager Karina Hellyer as they explore innovation in the convenience sector.
The symposium will be MC’d by Dave Hooker, Executive Director of the New Zealand Association of Convenience Stores, who has worked closely with the C&I Expo management team. Hooker shared some insights with Retail NZ ahead of the event.
Tell us about the biggest challenges facing convenience operators in New Zealand right now.
Safety and security have been a huge focus over the last few years with the NZ government forming a small business crime prevention task force and supporting independent retailers financially to improve security in store. The ongoing dominance of the tobacco category as part of the sales mix requires addressing by operators in order to reduce their reliance on this category. Supermarkets continue to dominate the FMCG landscape and are constantly innovating to grab a larger share of the top up shop and on the go consumer.
Minimum wage increases plus labour reforms requiring compulsory breaks can also present real challenges to small business operators that may be staffed by a single person for periods of the day.
Can you share some of the most exciting opportunities in the convenience market?
The best opportunities remain around the food to go and hot beverages category with the savviest operators capitalising and investing in this area. Cold drinks continue to grow with significant investment in NPD by major manufacturers translating to increased retail sales.
Tech products assisting the lives of on the go and increasingly wired-in customers have established themselves as a must-have category for many sites over the last few years. In addition to this, large companies are embracing technology with sophisticated and successful loyalty programmes and APs that make the shopping experience faster and smoother.
[For more information] Register now at www.candiexpo.co.nzor call 0800 455 785.
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