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Running a retail business can mean wearing many hats. From handling customers to balancing the books and looking after your staff, the retail world

Seiko is an innovative watch manufacturer with stores across the world. Bruce Weber, the Finance Manager responsible for Seiko New Zealand was in search

As a small business owner, we know you have a lot going on. Whether it’s ordering more stock or serving customers, the world of

Established at the end of 2020, supply chain company Trade Flows could just be the saving grace of New Zealand business amidst border closures and supply

In a retail environment customer service is key. Sometimes it’s even the reason why a sale goes through, or the customer walks out empty

By Richard McLean With part time and variable hour staff, New Zealand retailers often face difficulty in achieving complete compliance with the Holidays Act (2003).

2020 was a year like no other, with Covid-19 bringing unprecedented businesses disruption and particular strain for retailers globally. Co-founder of KeyPay Richard McLean

Loyalty NZ CEO Lizzy RyleyGiven all the global chaos and concern about Covid-19, you would be right to think the worst about our economy