By Richard McLean With part time and variable hour staff, New Zealand retailers often face difficulty in achieving complete compliance with the Holidays Act (2003). During Labour Inspectorate audits carried out between 2012 and 2017, more than 70% of NZ businesses were found not complying with

2020 was a year like no other, with Covid-19 bringing unprecedented businesses disruption and particular strain for retailers globally. Co-founder of KeyPay Richard McLean shares his tips for maximising retail workforce efficiencies, as we progress into a brighter 2021. The rise of the digital customer