2016: The year of the customer
Retail NZ's chief executive, Mark Johnston, shares his thoughts about what will be important in 2016 and introduces the opening keynote speaker at this month's shop.kiwi event.
Reflections on this year’s Top Shop awards
Retail NZ chief executive Mark Johnston muses about what the just-finished Top Shop awards say about the state of New Zealand retail. Specsavers Gisborne was awarded the Overall National Supreme Award in a final ceremony in Christchurch last week.
Retail NZ’s chief executive Mark Johnston on Easter trading hours
It's nearly Easter. Depending on your point of view, it's either a celebration of the holiest day in the Christian calendar or an opportunity for a holiday over the long weekend.