The importance of mastering the basics
Having been in retail for a while I thought I had seen and heard some strange things. But the latest absurdity takes the cake.
Are you ready for retail tech or are you a Tinfoil-Hat Tony?
The next generation of shoppers behaves differently, and retailers must adapt, says retail strategist and founder of Retail X, Juanita Neville-Te Rito.
Creating your own bonfire effect
Bringing brand propositions to life in a consistent way is a never-ending challenge for retailers.
Pink fluffy unicorns dancing on rainbows
Are retailers in denial about the changes that have affected their industry? The Retail Collective's Juanita Neville-Te Rito thinks some might be.
Four ways retail brands can increase staff engagement
The Retail Collective's Juanita Neville-Te Rito speaks with Andrea van der Meel from SeekStock about how retailers can boost staff engagement.
Be the hub: insights into becoming the community cornerstone
One of the typical challenges in the development of a retailer’s network is how you can bring to life your brand proposition in a consistent way that serves as a beacon to shoppers, that is not only effective and cost efficient, but engaging to the
Scratch that niche
The significant upheaval in the world of retail has changed the equation for customers and for retailers, says The Retail Collective's Juanita Neville-Te Rito. One way to make the best of it is to find a niche.
Avoid the mistakes of fools
The Retail Collective founder Juanita Neville-Te Rito has been following the Dick Smith hearing in the Supreme Court of New South Wales with interest, and believes many lessons from it are applicable to Kiwi retailers.
How West Elm and Restoration Hardware went from retailers to boutique hotels
The Retail Collective founder Juanita Neville-Te Rito shares some insights from the innovative retailers that are moving into another industry space in order to stand out.
To reward or not reward, that is the question
As regular readers will know, The Retail Collective's Juanita Neville-Te Rito is a shopper of unusual talent. Here, she considers how her love for shopping dovetails with her enthusiasm for loyalty programmes.