Think about how to best welcome Chinese tourists into your store this year.

In light of International Women's Day on Friday, RetailX founder Juanita Neville-Te Rito shares some timely advice for younger women on what she wishes she knew sooner about business.

In an ecosystem that is proliferated with international brands who have deep pockets and shoppers who can self-navigate their experience whenever they like, it’s tough out there for Kiwi retailers. Investing in in-store experiences and customer service can help attract, retail and engage shoppers into

It’s no longer frowned-upon for customers to photograph items in many stores. In fact, how should retailers encourage it?

New Zealanders and Australians are often confused by those without much experience in our part of the world, but as Retail X founder Juanita Neville-Te Rito explains, there's plenty of regional differences between how we like to do business.

The times are changing, says Retail X founder and retail strategy director Juanita Neville-Te Rito. But are retailers changing with them?

Retail needs leadership to guide the industry through a time of intense change, writes Juanita Neville-te Rito.

Perhaps you have been running your retail store for years and have lost track with having a marketing plan. Perhaps you have never even had one? But if you don’t, then you haven’t focused your attention on who your customer is or how you’ll reach