Graham Medcalf shops around for insights on how shopper marketing is changing in the age of online retail and big data.
It’s a race to the top as grocery retailers compete on quality. Graham Medcalf finds out what the rising international trend of specialist offerings, boutique-style spaces and higher profit margins looks like in the supermarket sector.
Both on the shop floor and, increasingly, online, crime is costing Kiwi retailers more than ever before. Contributor Graham Medcalf asks, what does crime against retailers look like in the digital age, and what can we do about it?