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HomeNEWSTalking Shop: What Delta Level 2 means for NZ retailers

Talking Shop: What Delta Level 2 means for NZ retailers

The Government has announced that, while Auckland remains at Alert Level 4, the rest of the country will move to Alert Level 2 at 11.59pm Tuesday 7 September. All Alert Levels will be reviewed again on Monday 13 September.

Retail NZ explain what the change in Alert Levels means for retailers.

While this is good news, you need to note that the rules around Alert Level 2 are different this time around. The key points to note are that:

  • stores and other businesses are able to open their doors to the public, but are required to maintain a two metre distance between customers;
  • staff are required to wear masks;
  • customers are required to wear masks in general retail stores, but they may remove them in hospitality venues and personal care services (for example, beauticians and hairdressers);
  • hospitality and personal care services are now required to ensure that their customers scan in or otherwise provide contact tracing details.

Retail NZ are constantly updating their website as the situation changes. To check out our COVID-19 page, please click here.


Auckland terrorist attack 

Retail NZ Chief Executive, Greg Harford, says Friday’s tragic events at Countdown New Lynn are a reminder that violence can appear unexpectedly in any retail setting unexpectedly.

“My thoughts are with the Countdown team, and everyone affected, including friends and family of the injured,” he says.

“While the attack on Friday has been reported to be a terrorist attack, there is a broader issue around aggression and violence impacting the retail sector. We have delayed our Summit on this issue because of the current COVID-19 outbreak, but work is progressing, and I will be in touch with you on this in the near future.”


Our continued advocacy 

Over the past week Retail NZ have continued their conversations with officials across a number of areas.

“I was delighted to see that our partner Westpac has announced they are waiving contactless fees for small businesses,” says Harford.

You can read more about this here.


“We also appeared before the Select Committee on the regarding the proposal to propose four hours annual leave per child for parents to attend Parent-Teacher interviews.”

You can read the summary of our key concerns and full submission here.


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