The Trusts West Auckland has introduced a ‘No Mask – No Entry’ policy and will pay staff a Covid bonus for working under the elevated alert levels.
The retail chain, which is West Auckland’s second largest employer, will pay frontline staff an additional 10 percent on top of their current wages in recognition of their support during the lockdown.
The Trusts operate 25 retail liquor outlets across West Auckland and are considered an essential service provider under current regulations.
Allan Pollard, CEO of The Trusts, says they consider the safety of their staff and customers of paramount importance.
He says both the compulsory mask policy and the customer support staff COVID bonus will take immediate effect.
“We understand the inherent difficulty associated with retail shopping at the moment, however the requirement to wear masks is designed to ensure the safety of our employees and the wider community,
“We also want to recognise the challenges faced by those in frontline customer service roles, the COVID bonus payment is a gesture to go some way in acknowledging their value to us at this time,” he says.
Pollard says their staff will not provide masks to those who do not bring their own.
“We are encouraging people who cannot or prefer not to wear a mask to shop online with us – where contactless delivery can be arranged,” he says.