HomeNEWSDidi’s delivery service to benefit retail and hospitality businesses

Didi’s delivery service to benefit retail and hospitality businesses

DiDi New Zealand has launched its on-demand delivery service in Auckland – providing drivers using DiDi with another opportunity to earn, and Aucklanders with a convenient, value-for-money and COVID-safe way to send and receive parcels. Already seeing success with Didi Delivery launched in Australia during the COVID-19 pandemic in mid-2020, Didi is looking forward to working closely with Auckland businesses and exploring partnerships, as it has done with Australian retailers and hospitality businesses.

DiDi Delivery offers instant quotes, contactless kerbside delivery and live parcel tracking within the DiDi app. With fares starting from $5.80 the delivery service enables anyone registered with the app, including those who are socially-distancing, to deliver items across town and stay connected.

Data from DiDi’s international operations shows that the service has been used most frequently to deliver gifts and personal items such as mobile phones, lost keys, tools and clothing. Other common delivery packages include food, documents, groceries, flowers and online purchases. Increasingly, purchases made on Facebook Marketplace and Gumtree (Australia) are being delivered.

DiDi Australia & New Zealand General Manager, Mr Lyn Ma, said: “DiDi Delivery saw success when launched in Australia during the COVID-19 pandemic in mid-2020, offering locked down Aussies an option to stay connected with friends and family.

“Aucklanders know the inconvenience and loneliness of lockdowns from experience, and we hope to support the local community with staying connected during these moments.

“DiDi Delivery is also supporting our driver-partners with the creation of more engagement opportunities. Our data shows that the peak times for delivery occur during low-peak hours for ridesharing, allowing drivers using the DiDi platform a more consistent supply of trip engagements.”

All DiDi driver-partners are regularly reminded to practice social distancing, and to comply with the hygiene standards as directed by the New Zealand Ministry of Health. Drivers can drop off deliveries in a safe location without the need for physical contact between the driver and the person receiving the item. The sender is able to input the recipient’s phone contact and detailed delivery instructions to assist contactless drop off.

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