Statistics New Zealand has released its retail trade survey for the December 2020 quarter, showing that robust sales of vehicles, hardware supplies and electrical items contributed to the rise of total retail values. This comes after a spending surge in the September 2020 quarter sales. Total retail
A new Retail Guide to the Global Customer Experience Benchmarking Report shows that the retail sector is particularly lagging behind in customer experience (CX) compared with the all industry benchmark. However, retailers have the ambition to improve their CX strategies and recognise that organisational change is essential
In partnership with TechCollect NZ, Noel Leeming is set to trial a free e-waste recycling programme at 16 of its participating stores nationwide. Customers and small businesses can take e-waste including printers, computers, laptops and tablets, as well as peripherals such as keyboards, mice, power
As a result of the global pandemic, retailers are increasing their online store capacities so consumers can shop from the comfort of their homes.We ask New Zealand lipstick guru Karen Murrell how the pandemic has changed lipstick retail. Of course, sales patterns have changed in
Despite initial positive interest from a number of parties, a sale of Nido as a going concern has been unable to be achieved. The receivers will now commence a closing down sale of the store and its stock, with doors expected to close in as
2021 marks the 32nd year of the MLT Hokonui Fashion Design Awards, the longest running fashion design awards of its kind in New Zealand. Born in 1988, the awards bring recognition to the aspiring fashion designers of New Zealand, giving them the platform to showcase their designs
ecostore has introduced its first ever refillable aluminium bottles for hand and dish wash products in the aim of tackling New Zealand's single use plastic waste pollution and emissions. Designed for reusing and refilling time and time again, the new ecostore Refill Bottle is made
New Zealand company Winkl are redefining the mattress buying experience, ensuring they are 100 percent customer focused. Co-founder Simon Sheterline says the idea behind Winkl came from feeling let down by his local mattress store. Subjected to awkward in-store bed tests, pushy sales people, and
Giving Kiwis a taste of their childhood, Whittaker's has brought back its Hundreds & Thousands Block, which replicates the loved Griffin's Cookie Bear biscuit, for a limited-time only. When the two brands first came together in 2014, the limited edition product sold out in record
Ahead of the 2021 arrival of the all-electric BMW iX, BMW New Zealand has announced its new and progressive long-term partnership with sustainable luxury brand Deadly Ponies. To kick off the collaboration, the leather accessories label will release a limited-edition bespoke capsule collection to launch