As retail evolves, customer experience has become a key focus. Retail NZ talks to Gareth Chitty, owner of Gareth & Co Hair Salon about how music feeds into their customer experience – setting the mood and communicating the salon's relaxed vibe.
In the wake of an appalling attack, public sentiment around guns sales has changed. NZ Retail and The Register editor and associate publisher Sarah Dunn considers how gun retailers can work with the community in this new environment.
According to the Forbes 2018 trend report consumers are increasingly searching for personalization of products, services, and experiences. From wallets, phone cases, apparel, pet accessories, plates, bedding, and even number plates, if it can be purchased, it can be monogrammed, personalized, and used as a
After losing some steam over 2018, another year of moderate growth in retail spending is on the cards for 2019.
Outdoor clothing and equipment retailer Kathmandu is investigating a suspected customer data breach on its trading websites.
Briscoe Group has reported a record full year profit after a surge of sales going into the Chirstmas shopping season.
In light of International Women's Day on Friday, RetailX founder Juanita Neville-Te Rito shares some timely advice for younger women on what she wishes she knew sooner about business.
Recognised since 1909, International Women's Day is a day of celebrating just how much women contribute to society, economy and communities. But it's also a rallying cry, to recognise the work that is left to be done to achieve true gender equality. We take a
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As 2019 begins in motion, there are a few key trends that we can expect to come to light in our retail spaces. The international team for New Zealand Couriers reports the upcoming trend of international buyers becoming interested in our ecommerce offerings, and how