Research Association New Zealand (RANZ) expressed the importance of corporations tuning their stored data into smart data to better market to customers at the RANZ first professional development seminar this week. We headed along to see what it was all about.
Whether it’s fingerprint scanning, facial recognition or a ground-breaking new payment method, there are a number of ways in which biometrics technology is helping the business side of retail move forward in a new direction. Ecommerce has slowly worked its way into our daily lives, and technology now drives almost every step of the retail experience. With biometrics slowly integrating itself into a number of different New Zealand industries, the future of retail may undergo some significant beneficial changes in terms of new technologies.
At Westpac, we know how important it is to get your business online – but it’s also hard to know where to start! We caught up with CEO Daniel Doulton, from leading digital marketing company OraHQ, on what makes a functional and effective website, which will ultimately generate sales to keep a business ticking.
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New research by search giant Google has found 2016 was a transformative year for shopping in New Zealand. The report on mobile consumers in the Asia Pacific region found smartphone adoption hit 76 percent in New Zealand, ahead of countries known for their smartphone use, such as the US (72 percent) and Japan (59 percent).
As part of our series that explores the retail industry's greatest moves of the past year, we talked with eStar CEO Andrew Buxton on the year that was in retail technology, and asked for some predictions for 2017.
In a time of countless listicles, city guides and review websites, an app by two 23-year-olds aims to cut through all the clutter and offer a curated guide to New Zealand’s Super City. Index, founded by George Howes and Alex Brown, is an app that profiles the top picks for cafés, restaurants, stores and even date ideas, and it’s taking off thanks to another app: Tinder.
Homewares chain Bed Bath & Beyond has 57 physical stores around New Zealand, but after seeing online sales grow by 40 percent in 2016, is capitalising on this by investing in a new ecommerce website.
The older version of Eftpos software will no longer function from April 30 next year, meaning thousands of Kiwi retailers will have to upgrade over the next few months. Payment technology provider Smartpay estimates that between 20,000 and 40,000 retailers nationwide will be affected.
It’s no surprise by now that most consumers grip their smartphones tightly when walking around the local shops. Around 82 percent of American shoppers turn to their smartphones to make purchasing decisions and in our world of connectivity, WiFi is all but expected by New Zealand customers at the mall. So how can retailers provide this service, gather insights and not come across as too creepy either?
Point of sale systems are the brain of a retail store. Sarah Dunn looks at how the right system could support her imaginary retail proposition, Scribble Kitty - a comic shop and cat cafe hybrid. This article is one of a series exploring the practical realities of opening a SME retail business.
The latest cyber threat against retailers may come through your in-store POS system rather than your website. ‘RAM scraper’ malware is becoming increasingly popular, and has caused security breaches against North American and Australian chain stores. Kaon Security managing director Steve Macmillan says it’s only a matter of time before New Zealand retailers are targeted.
The gap in the market left by Semble has been filled. New Zealand’s first mobile wallet app pulled the plug on contactless payments back in July, but now, Apple Pay has gone live. The mobile wallet service allows shoppers to load their credit card details onto their iPhone, Apple watch or late-model iPad and use the device to pay in stores via contactless terminals.