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Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
Sisterhood
Women in retail help one another. We spoke ...
All things to all people
Kiwi retailers share their omnichannel strategies.
Rising stars
Retail's top young achievers.
How to open a store
Sarah Dunn considers what it would take to ...
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
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Retail rogues
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Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
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Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...
 

Could Kiwi shoppers go cashless?

  • Technology
  • January 26, 2017
  • Alex O'Boyle
Could Kiwi shoppers go cashless?

The idea of a cash-free society isn't exactly new. But with news that Sweden aims to become one of the world's first cashless societies, could we do the same here in Aotearoa?

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Will 2017 be the year for biometrics in the retail industry?

  • Technology
  • January 25, 2017
  • Bri Tither
Will 2017 be the year for biometrics in the retail industry?

Whether it’s fingerprint scanning, facial recognition or a ground-breaking new payment method, there are a number of ways in which biometrics technology is helping the business side of retail move forward in a new direction. Ecommerce has slowly worked its way into our daily lives, and technology now drives almost every step of the retail experience. With biometrics slowly integrating itself into a number of different New Zealand industries, the future of retail may undergo some significant beneficial changes in terms of new technologies.

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Your digital store front

  • In association with Westpac
  • January 24, 2017
  • Westpac
Your digital store front

At Westpac, we know how important it is to get your business online – but it’s also hard to know where to start! We caught up with CEO Daniel Doulton, from leading digital marketing company OraHQ, on what makes a functional and effective website, which will ultimately generate sales to keep a business ticking.

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Google dubs 2016 the year of the 'super shopper'

  • Technology
  • January 10, 2017
  • Elly Strang
Google dubs 2016 the year of the 'super shopper'

New research by search giant Google has found 2016 was a transformative year for shopping in New Zealand. The report on mobile consumers in the Asia Pacific region found smartphone adoption hit 76 percent in New Zealand, ahead of countries known for their smartphone use, such as the US (72 percent) and Japan (59 percent).

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Meet the new app that’s giving boys inspiration for their Tinder dates: Index

  • Technology
  • December 15, 2016
  • Elly Strang
Meet the new app that’s giving boys inspiration for their  Tinder dates: Index

In a time of countless listicles, city guides and review websites, an app by two 23-year-olds aims to cut through all the clutter and offer a curated guide to New Zealand’s Super City. Index, founded by George Howes and Alex Brown, is an app that profiles the top picks for cafés, restaurants, stores and even date ideas, and it’s taking off thanks to another app: Tinder.

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Retailers warned of upcoming Eftpos update

  • Technology
  • December 8, 2016
  • Sarah Dunn
Retailers warned of upcoming Eftpos update

The older version of Eftpos software will no longer function from April 30 next year, meaning thousands of Kiwi retailers will have to upgrade over the next few months. Payment technology provider Smartpay estimates that between 20,000 and 40,000 retailers nationwide will be affected.

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Bricks and WiFi: Connecting at a distance

  • Technology
  • November 15, 2016
  • Jessica-Belle Greer
Bricks and WiFi: Connecting at a distance

It’s no surprise by now that most consumers grip their smartphones tightly when walking around the local shops. Around 82 percent of American shoppers turn to their smartphones to make purchasing decisions and in our world of connectivity, WiFi is all but expected by New Zealand customers at the mall. So how can retailers provide this service, gather insights and not come across as too creepy either?

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How to open a store, part 5: Point of sale

  • In association with Kudos Solutions
  • October 26, 2016
  • Sarah Dunn
How to open a store, part 5: Point of sale

Point of sale systems are the brain of a retail store. Sarah Dunn looks at how the right system could support her imaginary retail proposition, Scribble Kitty - a comic shop and cat cafe hybrid. This article is one of a series exploring the practical realities of opening a SME retail business.

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Technology

Land of the long white cloud

Since the early 2000s, the word ‘cloud’ has slowly crept into our collective vocabulary. This technology is now here to stay, but what exactly is ...

 

New cyber threat targets bricks and mortar stores

  • Technology
  • October 19, 2016
  • Sarah Dunn
New cyber threat targets bricks and mortar stores

The latest cyber threat against retailers may come through your in-store POS system rather than your website. ‘RAM scraper’ malware is becoming increasingly popular, and has caused security breaches against North American and Australian chain stores. Kaon Security managing director Steve Macmillan says it’s only a matter of time before New Zealand retailers are targeted.

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