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JLL's national director of retail Chris Beasleigh on the year that was

  • Property
  • December 23, 2016
  • Elly Strang
JLL's national director of retail Chris Beasleigh on the year that was

Who’s your pick for retail “personality” of the year? Who’s someone that made clever, calculated moves and excelled above their peers?

Rod Duke, group managing director at Briscoes. They’re trading exceptionally well and have gone from strength to strength since Duke took over in 1988. Clearly Briscoes has adapted as New Zealanders’ tastes and shopping habits have changed over the years, and that’s why it is still so successful today.

Which retail companies stood out in 2016?

Nazar Group for their F&B brands. Alex and Nigar have had an incredible year, opening their fabulous all-day eatery Devon on the Wharf, another Casablanca in the Stage 2 development at NorthWest Shopping Centre and in December they’ve just opened Miss Istanbul at Ponsonby Central.

Which retailers on the rise are ones to watch in 2017?

H&M. Now that the brand has landed in Auckland, we expect to see it expand rapidly in this country. The H&M Group has more than 4,200 stores in 64 markets, so they’re unlikely to stop at one in New Zealand. The question is, where to next?

What property area in New Zealand was the most interesting and dynamic for retail and why?

Auckland, because it’s really coming of age as a truly international city. We now have retail offerings to tempt any serious shopper and a constantly evolving retail scene. There’s always something new to experience, particularly in the food and beverage sector – think specialty burgers, artisan bakers and niche ethnic restaurants. And of course, Auckland is the first stop for many an international retailer entering the New Zealand market - so it’s been an exciting year.

What issues should retailers have at front of mind for 2017?

Funding is a big one. The banks have pulled back in terms of what they will lend, so it’s important to make sure you have planned for the long term and have funding secured before you expand. That’s true not just for landlords, but tenants too.

Where will be the most interesting areas for retail property in 2017?

Auckland and Queenstown. Both cities are seeing huge growth thanks to the booming tourism industry. No doubt we’ll see many more interesting retail offerings spring up to appeal to the flood of visitors. We have a ‘frustrated development’ scenario in the hotel sector, where developers can’t respond to the favourable market conditions quick enough because of labour and resource constraints. That’s particularly true for both Auckland and Queenstown. 

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Black Friday and Cyber Monday: Deals for Kiwis

  • News
  • November 22, 2017
  • Courtney Devereux
Black Friday and Cyber Monday: Deals for Kiwis

On the weekend starting 24 November, many retailers will lower prices in a day-long sale. From independent stores to multichannel retailers, who is jumping on the Black Friday and Cyber Monday bandwagon?

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Enhancing the experience: A growing demand

  • Design
  • November 22, 2017
  • Courtney Devereux
Enhancing the experience: A growing demand

Some commentators think food and integrated hospitality offerings will save brick and mortar retail from obsolescence in the age of ecommerce. But does catering to the consumer’s every need result in sales, or are shoppers moving on without making a purchase? In the Enhancing the experience series Courtney Devereux looks into why these two different sectors are working together.

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topics
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
The future is bright
We spoke with four retailers in their twenties ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
Sisterhood
Women in retail help one another. We spoke ...
All things to all people
Kiwi retailers share their omnichannel strategies.
How to open a store
Sarah Dunn considers what it would take to ...
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...
 

Kiwi retailers cash in on Singles’ Day

  • News
  • November 21, 2017
  • Sarah Dunn
Kiwi retailers cash in on Singles’ Day

The Chinese holiday Singles’ Day, popularised by Alibaba as the ’11.11 Global Shopping Festival’, is now the biggest sale event in the world. Alibaba reports that US$25.3 billion of gross merchandise volume was settled during the 24 hours of Singles’ Day this year. Not all of that went to Chinese retailers, however – a handful of Kiwis made the most of the opportunity.

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Updated: Noel Leeming launches a dedicated after-purchase services division

  • Technology
  • November 20, 2017
  • Sarah Dunn
Updated: Noel Leeming launches a dedicated after-purchase services division

The Warehouse Group’s electronics retailer Noel Leeming has been looking at expanding its focus on services this year. Now, it’s launched a dedicated after-purchase services division: MyTechSolution. The change also means that customers will be charged for access to Noel Leeming's helpdesk if the request goes beyond a "quick fix".

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Cameras aren’t just for security anymore

  • In Association with Axis Communications / Sektor
  • November 20, 2017
Cameras aren’t just for security anymore

In-store video cameras revolutionised loss prevention when they first became available to retailers, but as camera technology continues to evolve, they can now provide a plethora of data that supports better business decisions.

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