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Amazin’ reviews? Not really

  • Opinion
  • July 18, 2017
  • Simon Bird
Amazin’ reviews? Not really

With Amazon reviews offering insight into what real people think about products, many have again predicted the death of the idea of brands. But Simon Bird argues the Grim Reaper can stop sharpening his scythe for now.

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topics
The future is bright
We spoke with four retailers in their twenties ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
Sisterhood
Women in retail help one another. We spoke ...
All things to all people
Kiwi retailers share their omnichannel strategies.
How to open a store
Sarah Dunn considers what it would take to ...
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...
 
 
 

The co-habitation of supermarket space

  • Opinion
  • June 28, 2017
  • Courtney Devereux
The co-habitation of supermarket space

Forbes has released a list of five ways in which supermarkets will change in three years. The article has put the spotlight on the importance of co-habitation for the survival of current supermarket models.

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Is the future of retail in jeopardy?

  • Opinion
  • June 28, 2017
  • Paul Keane
Is the future of retail in jeopardy?

The last few weeks in retail have seen a few ups and downs with Nosh taking a sudden turn for the worse, and new developments popping up across Auckland. RCG's Paul Keane surveys the changes.

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Editor's view: A third space that feels like home

  • Opinion
  • June 15, 2017
  • Sarah Dunn
Editor's view: A third space that feels like home

What is it that makes customers continue to return to their favourite retailers? Is it about accessing the same offering every time, or constant variety? Editor Sarah Dunn shares what makes her go out of her way for a few global retailers that expertly balance the two.

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If your company cares, show it

  • Opinion
  • June 13, 2017
  • Angela Barnett
If your company cares, show it

The global cultural climate is turbulent right now. There's causes and marches everywhere. Many of us hold strong opinions about these issues as private citizens, but is it appropriate for a brand to openly take a side? Karma Cola's Angela Barnett thinks so.

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Remember The Lost Forests toy store? It’s on its way back

  • Opinion
  • June 2, 2017
  • Sarah Dunn
Remember The Lost Forests toy store? It’s on its way back

When I was a child during the 1990s, the best and most exciting toyshops in the world were The Fairy Shop, Nature’s Window and The Lost Forests. Of these, only The Fairy Shop seems to still be in operation – Nature’s Window’s hosting online has expired, and The Lost Forests closed its only New Zealand store well before 2000. The latter is about to be resurrected in Australia, however.

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Corporate responsibility is not an act of heroism

  • Opinion
  • June 1, 2017
  • Rosie Collins
Corporate responsibility is not an act of heroism

For many retailers, corporate responsibility may be low on the list of priorities in today's market, but increasingly, it's a vital consideration for shoppers. Rosie Collins explains why every retail business, even SMEs, should incorporate social responsibility into its model.

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