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Something old, something borrowed, something new

  • Opinion
  • July 5, 2017
  • Paul Keane
Something old, something borrowed, something new

I read an article on the weekend in the Weekend Herald of the "developing character on K Rd ". For those of you not living in Auckland, K Road ( Karangahape Road) in Ponsonby is a traditional Auckland road known more famously as an afterhours entertainment area, most cities have these strips. 

The article made me consider "change" and the impact it can make on an area or a business.

Some 20 years ago or thereabouts, RCG bought a building in East St just off K Rd as we thought we not only should own our own building, but we expected the area to improve and come to life. With that we expected to make some money from the improvement in the capital value etc. A good idea, as we were young and enthusiastic, and why wouldn't the property market improve with businesses taking over those dilapidated buildings in the seedy part, just off K Rd.  The truth was that the area we were in maintained its reputation for afterhours activities and over the course of our ownership, the area never really improved and we subsequently made the decision to sell the building and move to Parnell where the company is currently located. The “change" we expected therefore never eventuated.

It may well be that current development of K Rd could materialise and the area could "change" but my own feeling is that the area will pretty much maintain its traditional reputation so expectations for an upmarket environment may continue to be a long time coming.

I was also intrigued over the adoption by Foodstuffs in the announcement of the "change “they were going to make to the supermarket business by introducing 10 new Fresh Collective stores to the Auckland market. Some of you may recall my comments on this possibility some weeks ago when we discussed the takeover of the former Nosh store in Constellation Drive on Auckland's North Shore. The move didn't surprise me as the demand for small "mini markets" in growth driven residential environments was a no brainer.

What did surprise those of us in RCG however are the similarities between some of Farro’s design componentry and the new Foodstuffs outlets.

RCG has been the designer of Farro since its inception. We are proud to have the relationship with the owners James and Janene Draper and we are also proud of the effective design concept that works for all the Farro outlets. We are constantly reviewing and changing the layout and design to ensure that we stay ahead of the market and up to speed with customer needs. Farro is authentic and as a start-up brand competing against major cooperation’s we believe Farro has shaken the supermarket industry.  As a result, this is driving competition which can only be a good thing for customers and the industry itself.

Although, it seems hard to believe that Foodstuff Ooperators could convert from a Four Square to a Fresh Collective and compete with Farro; so will they simply be “mutton dressed up as lamb”?  Farro is authentic whereas Fresh Collective as a name and the concept suggests, is a corporate trying to imitate authenticity - this never seems to work, and it didn’t for Nosh.

 Paul Keane is a registered property professional and has vast experience in New Zealand’s commercial property industries. He provides retail and property consultancy including development management to many New Zealand property owners, developers and city councils. This post originally appeared on RCG's blog.

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Black Friday and Cyber Monday: Deals for Kiwis

  • News
  • November 22, 2017
  • Courtney Devereux
Black Friday and Cyber Monday: Deals for Kiwis

On the weekend starting 24 November, many retailers will lower prices in a day-long sale. From independent stores to multichannel retailers, who is jumping on the Black Friday and Cyber Monday bandwagon?

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Enhancing the experience: A growing demand

  • Design
  • November 22, 2017
  • Courtney Devereux
Enhancing the experience: A growing demand

Some commentators think food and integrated hospitality offerings will save brick and mortar retail from obsolescence in the age of ecommerce. But does catering to the consumer’s every need result in sales, or are shoppers moving on without making a purchase? In the Enhancing the experience series Courtney Devereux looks into why these two different sectors are working together.

Read more
 
 
 
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Kiwi retailers cash in on Singles’ Day

  • News
  • November 21, 2017
  • Sarah Dunn
Kiwi retailers cash in on Singles’ Day

The Chinese holiday Singles’ Day, popularised by Alibaba as the ’11.11 Global Shopping Festival’, is now the biggest sale event in the world. Alibaba reports that US$25.3 billion of gross merchandise volume was settled during the 24 hours of Singles’ Day this year. Not all of that went to Chinese retailers, however – a handful of Kiwis made the most of the opportunity.

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Updated: Noel Leeming launches a dedicated after-purchase services division

  • Technology
  • November 20, 2017
  • Sarah Dunn
Updated: Noel Leeming launches a dedicated after-purchase services division

The Warehouse Group’s electronics retailer Noel Leeming has been looking at expanding its focus on services this year. Now, it’s launched a dedicated after-purchase services division: MyTechSolution. The change also means that customers will be charged for access to Noel Leeming's helpdesk if the request goes beyond a "quick fix".

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Cameras aren’t just for security anymore

  • In Association with Axis Communications / Sektor
  • November 20, 2017
Cameras aren’t just for security anymore

In-store video cameras revolutionised loss prevention when they first became available to retailers, but as camera technology continues to evolve, they can now provide a plethora of data that supports better business decisions.

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