RCG's Paul Keane considers the wider ramifications of a broad consumer shift from petrol or diesel vehicles to electric cars.
There’s a slim but vital difference between making your business conveniently accessible for customers as they go about their busy lives, and inserting your business between a customer and her routine. The Register editor Sarah Dunn considers the relationship between accessibility and intrusion.
Heritage retail company Banks Shoes was recently pulled out of liquidation after being bought by a group of investors headed by a member of the Bank family. The survival of the Banks Shoes brand has got RCG's Paul Keane thinking about the value of a solid brand.
The robots are coming. Everywhere you turn, people are talking about chatbots and retail automation. It makes a lot of sense. We have data in ubiquitous supply and computers that can process pretty much anything. So why wouldn’t we automate our marketing and customer services, put our feet up and wait for the money to roll in?