Swedish fashion giant H&M has issued an official statement apologising for a racially sensitive ad which also resulted in a split between the chain and collaborator, The Weeknd.
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As we battle our way through the busiest time of the retail year, it pays to take a moment to reflect on what’s taken place over the last 12 months. Like every year recently, 2017 saw successes and failures, as well as a hefty helping of challenging change. Part one of the Retail Yearbook includes the Retail Industry Trend of 2017, the Most Hyped Arrival and the Best Undercut Award.
A dedication to design
New Zealand’s retail and hospitality markets are increasingly influenced by international counterparts, and larger markets than our own often dictate trends for shop and restaurant ...
Rachel Hansen was one of the People's Choice winners for Most Creative in retail for Idealog and Accenture's Most Creative People. Perplexed by the massive gender-divide in children's clothing, Hansen decided to do something about it and began offering kids an ethically-made alternative to the highly-gendered, factory-made clothes that dominate children’s clothing. So Freedom Kids was born and it’s grown up to be very popular indeed. Here, she talks finding inspiration, the ethos she works by and what success looks like.
With the increasing dominance of online shopping and Amazon knocking at our door, it might seem like lowest price is the only question in a customer's mind. In some cases this may be true, but good data is key to understanding customer behaviour.
China. More than 1.3 billion people. Trillions of dollars of potential revenue. And a market that any business looking to scale up should be tripping over itself to break into.
On the road with mobile payments tech
The past decade has seen a proliferation of pop-up shops, farmers’ markets, food trucks and temporary collective sale spaces. Rachel Helyer Donaldson explores how rising ...