Close
 

How you can reduce your chances of being robbed

  • News
  • September 14, 2017
  • Sarah Dunn
How you can reduce your chances of being robbed

In the latest issue of NZ Retail magazine, we revealed that retailers are facing a spike in aggravated robberies. Police started to notice an escalation in April 2017, and they report that by May 31, aggravated robberies were up 87 percent on the previous year. They shared some tips on how retailers can make their stores safer.

On an individual level, there are a number of steps that retailers can take to improve their safety at work. Retail NZ’s advice is to review your security; train your team so that everyone knows what to do if a robbery occurs; and stay informed by communicating with other retailers and police.

In April, police launched Operation Dukan, which has seen them visit more than 1,000 SME retailers in Auckland to reduce opportunities for offending and reducing victimisation using CPTED – criminal prevention through environmental design.

Under the principles of CPTED, police look at the layout of a store and any existing security measures, and work with the retailer to address any vulnerabilities they discover.

Inspector Penny Gifford of the New Zealand Police says that the most common vulnerability seen in SME retail stores is store windows that are fully boarded up or covered by posters.

“This allows the offender to be inside, committing an offence, without any capable guardians or anyone seeing.”

“Capable guardians” is a descriptor used by police to cover neighbours, community patrols, and other local individuals who could help the victim in an attack.

Guided by CPTED, police are pushing for retailers to switch to clear windows that won't hide offenders. They're also working with suppliers, who can have marketing deals involving large external advertisements which may cover windows, and cabinets which can clutter up the inside of retail stores and block sight lines.

“We don't want to remove this marketing, but we do want to position it better,” says Gifford.

Keeping only a few units of valuable stock on the floor at a time and reducing access to often-targeted goods like cigarettes and alcohol is also important. Gifford says secure tobacco machines like those installed in Auckland service stations by Z Energy in May would help improve safety as they would reduce criminals' ability to gain large quantities of high-reward product at a time.

She says positioning stock so that it blocks sight lines in stores can allow criminals to walk in without being detected by the retailer.

Lighting is also an important part of making your store a safe environment. Dim lighting can hide an offender once they're in the store – not only does this prevent those outside from spotting them, it can also allow a criminal to sneak up on their victim.

Gifford recommends that retailers keep their till at the front of the store: “Some people think it's better down the back of the store, but that can actually hide the offender.”

This story originally appeared in NZ Retail magazine issue 751 August / September 2017

This is a community discussion forum. Comment is free but please respect our rules:

  1. Don’t be abusive or use sweary type words
  2. Don’t break the law: libel, slander and defamatory comments are forbidden
  3. Don’t resort to name-calling, mean-spiritedness, or slagging off
  4. Don’t pretend to be someone else.

If we find you doing these things, your comments will be edited without recourse and you may be asked to go away and reconsider your actions.
We respect the right to free speech and anonymous comments. Don’t abuse the privilege.

 

Sale squared: Onceit talks deep discounts and sale events

  • News
  • November 20, 2017
  • Sarah Dunn
Sale squared: Onceit talks deep discounts and sale events

Kiwi high-end clearance ecommerce store Onceit works with more than 400 suppliers from New Zealand’s fashion, beauty and homewares industries to offload excess stock without brand damage. We had a chat with executive director Jay Goodey ahead of its once-yearly sale of sales.

Read more
 
 
 
 

Enhancing the experience: Hospitality New Zealand

  • News
  • November 17, 2017
  • Courtney Devereux
Enhancing the experience: Hospitality New Zealand

Some commentators think food and integrated hospitality offerings will save brick and mortar retail from obsolescence in the age of ecommerce. But does catering to the consumer’s every need result in sales, or are shoppers moving on without making a purchase? In the Enhancing the experience series Courtney Devereux hears from Vicki Lee of Hospitality New Zealand about why these two different sectors are working together.

Read more
 
topics
Hospitality enhancing retail
Some think food and integrated hospitality offerings will ...
The future is bright
We spoke with four retailers in their twenties ...
Spotlight on signage
At first glance, the humble in-store sign might ...
Red Awards 2016
The Red Awards for retail interior design celebrate ...
Auckland Unitary Plan
Auckland is changing. The Unitary Plan will decide ...
Sisterhood
Women in retail help one another. We spoke ...
All things to all people
Kiwi retailers share their omnichannel strategies.
How to open a store
Sarah Dunn considers what it would take to ...
Rising stars
Retail's top young achievers.
Delivering on your promises
The sale isn't over until your item is ...
Retail in heartland New Zealand
Retailers keep the regions pumping, but how strong ...
The changing face of retail
Shifting demographics are creating big changes in New ...
The retail yearbook
With the help of experts in the retail ...
Retail rogues
We put the spotlight on staff training. Jai ...
Here come the giants
Topshop has arrived in Auckland’s CBD, David Jones ...
From retail to e-tail
Ecommerce has become part of the way mainstream ...
Loyalty in the digital age
How are retailers maintaining loyalty? Sarah Dunn, Elly ...
Window shopping: A spotlight on social media
Sarah Dunn and Elly Strang look at how ...
The Innovators | In partnership with Spark Business
Technology is rapidly changing the retail industry as ...
 
 
 

What’s next for Auckland’s City Centre: a Q&A with designer Ludo-Campbell Reid

  • News
  • November 16, 2017
  • Elly Strang
What’s next for Auckland’s City Centre: a Q&A with designer Ludo-Campbell Reid

Auckland Council recently released a video detailing how far it’s come with the urban design of the City Centre over the last 10 to 15 years, as well as its vision for the years to come. Elly Strang talks with Ludo Campbell-Reid about the pace at which his vision is coming to fruition, the most impactful changes already made to the City Centre and goals for the future.

Read more
 

Owner / Retailer: Suzie Johnson

  • News
  • November 16, 2017
  • Sarah Dunn
Owner / Retailer: Suzie Johnson

Oosh is a regional retail empire that’s built on empowering rural women. Founder Suzie Johnson chose the name after ‘Oosh’ was tagged into the side of her first store in Shannon, which she opened after putting her husband through university selling jewellery and paintings at markets.

Read more
 
Next page
Results for
Topics
Jobs
About us.

The Register provides essential industry news and intelligence, updated daily. And the digital newsletter delivers the latest news to your inbox twice a week — for free!

©2009–2015 Tangible Media. All rights reserved.
Use of this site constitutes acceptance of our Privacy policy.

Advertise
The Register

editor@theregister.co.nz

Content marketing/advertising? Email anita@tangiblemedia.co.nz or call 022 639 3004

View Media Kit

}