Is your store a top shop? Prove it in the Top Shop Awards 2017

  • News
  • February 3, 2017
  • Sarah Dunn
Is your store a top shop? Prove it in the Top Shop Awards 2017

Everyone from pureplay retailers to physical stores can enter the Top Shop awards, says Greg Harford, Retail NZ's general manager for public affairs.

“The awards are about celebrating all that's good about the retail sector in New Zealand, at both a regional and national level,” he says.

"In 2017, the awards have been revamped to focus on what retailers do, rather than what they sell,” he says. “The 11 prestigious new awards focus on the overall customer experience, investment and people, visual merchandising and innovation. There's a special award for individuals who are training in retail, a People's Choice Award and an overall Supreme National award for the very best retailer.”

The last Top Shop Overall National Supreme Award was won by Specsavers Gisborne. Optometrist Nick Whittingham and dispensing optician Tania Richards, who ran the business together, attributed the win to the store’s customer service, which was achieved by a focus on staff training and teamwork.

Entries are grouped by region, before each entrant receives an in-store assessment to see if they measure up. Based on the results of this assessment, a shortlist of up to six entrants per category will be compiled, and then two finalists per category will be announced at regional events which run during June and July.

All finalists will be awarded travel and accommodation to attend the National Retail NZ Top Shop Awards ceremony in Auckland on September 7, and will also be in the running for the National Category Award and the Supreme Award.

The regions are: Otago/Southland; Canterbury; the top of the South Island; the lower North Island; Waikato/ Bay of Plenty and Auckland/ Northland.

Entries are now open on Retail NZ’s website. They close on March 17, and one entry fee allows retailers to enter up to three categories. The full list of categories is:

  • Best Small Retailer.
  • Best Large Retailer.
  • Customer Experience Award.
  • Investment in People Award.
  • Innovation Award.
  • Visual Merchandising Award.
  • Up and Coming Retailer Award.
  • Omichannel Award.
  • Pureplay Etailer Award.
  • People's Choice Award.
  • Supreme National Award.

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Retail start-ups you should know: SeekStock

  • News
  • March 29, 2017
  • Sarah Dunn
Retail start-ups you should know: SeekStock

When it comes to shopping, young people have expectations that retailers are struggling to understand, let alone fulfill. Technology is a big part of that, and mobile, in particular, is where it’s at. We spoke to the Millennial founders of two Kiwi start-ups which are set to make an impact on the retail industry during 2017. First up: SeekStock.

Read more
 
 
 
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Tributes after tragic passing of Farmers chief executive Rod McDermott

  • Who's Where
  • March 28, 2017
  • Sarah Dunn
Tributes after tragic passing of Farmers chief executive Rod McDermott

The man who guided Farmers through its 100th anniversary, the launch of its phenomenally successful club card network and its new Auckland flagship, among other seismic changes, has been tragically killed in a car accident. Rod McDermott spent 25 years with Farmers and a decade as its CEO before stepping down at the end of 2016.

Read more
 
 
 
 
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