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Is your store a top shop? Prove it in the Top Shop Awards 2017

  • News
  • February 3, 2017
  • Sarah Dunn
Is your store a top shop? Prove it in the Top Shop Awards 2017

Everyone from pureplay retailers to physical stores can enter the Top Shop awards, says Greg Harford, Retail NZ's general manager for public affairs.

“The awards are about celebrating all that's good about the retail sector in New Zealand, at both a regional and national level,” he says.

"In 2017, the awards have been revamped to focus on what retailers do, rather than what they sell,” he says. “The 11 prestigious new awards focus on the overall customer experience, investment and people, visual merchandising and innovation. There's a special award for individuals who are training in retail, a People's Choice Award and an overall Supreme National award for the very best retailer.”

The last Top Shop Overall National Supreme Award was won by Specsavers Gisborne. Optometrist Nick Whittingham and dispensing optician Tania Richards, who ran the business together, attributed the win to the store’s customer service, which was achieved by a focus on staff training and teamwork.

Entries are grouped by region, before each entrant receives an in-store assessment to see if they measure up. Based on the results of this assessment, a shortlist of up to six entrants per category will be compiled, and then two finalists per category will be announced at regional events which run during June and July.

All finalists will be awarded travel and accommodation to attend the National Retail NZ Top Shop Awards ceremony in Auckland on September 7, and will also be in the running for the National Category Award and the Supreme Award.

The regions are: Otago/Southland; Canterbury; the top of the South Island; the lower North Island; Waikato/ Bay of Plenty and Auckland/ Northland.

Entries are now open on Retail NZ’s website. They close on March 17, and one entry fee allows retailers to enter up to three categories. The full list of categories is:

  • Best Small Retailer.
  • Best Large Retailer.
  • Customer Experience Award.
  • Investment in People Award.
  • Innovation Award.
  • Visual Merchandising Award.
  • Up and Coming Retailer Award.
  • Omichannel Award.
  • Pureplay Etailer Award.
  • People's Choice Award.
  • Supreme National Award.

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Kimberlys will be gone by Sunday

  • News
  • December 11, 2017
  • Sarah Dunn
Kimberlys will be gone by Sunday

Womenswear company Kimberlys was founded in 1983, but it won’t see out the end of 2017 before folding. It went into receivership in October and as a buyer has failed to come forward, all remaining Kimberlys stores will close on December 17.

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In store music matters

  • In Association with OneMusic
  • December 11, 2017
In store music matters

Music. It’s always there, but it’s not often we stop to think about the effect it has on our environment. Mark Cowie, New Zealand operations manager for Recycle Boutique talks about how they use music targeted to their demographic to add to the in-store experience.

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Oroton luxury bags put into administration

  • News
  • December 8, 2017
Oroton luxury bags put into administration

Oroton Group, owners of luxury accessories chain Oroton, entered the brand into administration at the end of November. The chain is set to operate as usual until a decision is reached regarding the brand's future.

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Expected retail trends for 2018

  • Opinion
  • December 7, 2017
  • Courtney Devereux
Expected retail trends for 2018

The retail industry is a fast-paced, uncertain minefield, where retailers must keep up with the latest trends and expectations to survive in the market. This year saw many trends come in and out, but what can retailers expect to face from 2018?

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