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The new rules on in-store pets

  • News
  • June 14, 2016
  • Jenny Keown
The new rules on in-store pets

Most people find a cat curled up on the mantelpiece of a bookstore, or a shop that promises free dog hugs, endearing. Yet some don’t. Some can get really rather upset.

Tauranga’s record store Vinyl Destination found itself the lucky recipient of huge publicity in May thanks to its lucky charm, Callaway the deaf cat.

Someone made a formal complaint to the Tauranga City Council about Callaway and food safety standards. Vinyl Destination sells coffee, but not food.

The manager put up a Facebook post saying there’s a free coffee if you apologise to Callaway, and the publicity snowballed from there.

So what are the new rules – what’s allowed?

The new Food Act, which came in to force in March, is designed to modernise and strengthen food safety in New Zealand, says an Ministry for Primary Industries spokesperson.

“It takes a risk based approach to food safety, and gives businesses more flexibility over how they manage these risks.”

Under the new Act, there are no rules against having pet animals in food premises, as long as they do not affect the safety of the food.

Business owners must show they are managing the risks, for example keeping pets out of the area where food is made or handled, and making sure food stored in public areas is covered or protected, according to the MPI.

Enough of the rules stuff.

Meet Mulberry. This big handsome ginger-haired boy was a stray who chanced upon the Paper Mulberry café in Otane about nine years ago, says café owner Anna White.

“He arrived from a paddock and never left. He is here every morning and we give him breakfast and dinner,” she says.

Needless to say, Mulberry is popular with the locals, who make special trips just to see him. Apparently he soaks up all the attention.

White wasn’t aware of the changes to the Food Act but she had been told in the past that it was good to have a cat around for pest control.

A blackboard with the words ‘Free dog hugs here’ sits outside Frolic, a shop in Napier that sells selected and restored furniture, clothes and homeware.

Tiger, a staffy cross, and Victor, a jack russell crossed with a bichon frise, are the givers of the hugs.

“The promise of dog hugs is a great drawcard to get people in to the shop. Tourists who are missing their dogs back home often pop in.”

Tiger and Victor sit on their beds behind the shop counter and generally get a feeling as to whether people are dog lovers or not.

Wulf says the dogs are generally popular, and she might get one or two people a year who are negative about them.

“Tiger got kicked in the head the other day by a guy. About ten minutes later a big burly Australian guy with tattoos came in and said he was there for the dog hugs! Tiger had the trust instilled back in him,” she says. 

New Zealand’s very own cat café – The Cat Lounge – on Auckland’s North Shore had to be careful with its food safety standard when it set up, says co-owner Mike Jones.

The car area is separate from the kitchen and servery. The Ministry of Primary Industry were stoked when we designed it because we put in double doors between the two areas,” says Mike.

“People can grab a coffee and food and sit with the cats and there are tables and chairs and plenty of space,” he says. “There are a small percentage of people who have given us negative feedback, not many.”

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Kimberlys will be gone by Sunday

  • News
  • December 11, 2017
  • Sarah Dunn
Kimberlys will be gone by Sunday

Womenswear company Kimberlys was founded in 1983, but it won’t see out the end of 2017 before folding. It went into receivership in October and as a buyer has failed to come forward, all remaining Kimberlys stores will close on December 17.

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In store music matters

  • In Association with OneMusic
  • December 11, 2017
In store music matters

Music. It’s always there, but it’s not often we stop to think about the effect it has on our environment. Mark Cowie, New Zealand operations manager for Recycle Boutique talks about how they use music targeted to their demographic to add to the in-store experience.

Read more
 
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Oroton luxury bags put into administration

  • News
  • December 8, 2017
Oroton luxury bags put into administration

Oroton Group, owners of luxury accessories chain Oroton, entered the brand into administration at the end of November. The chain is set to operate as usual until a decision is reached regarding the brand's future.

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Expected retail trends for 2018

  • Opinion
  • December 7, 2017
  • Courtney Devereux
Expected retail trends for 2018

The retail industry is a fast-paced, uncertain minefield, where retailers must keep up with the latest trends and expectations to survive in the market. This year saw many trends come in and out, but what can retailers expect to face from 2018?

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